FedEx Headquarters Address and Corporate Office Contact Information

FedEx Headquarters

FedEx is one of the largest courier companies in the US. The company is headquartered in Memphis, Tennessee, United States. Full name of company is Federal Express which was used from 1973 until 2000. The stock of FedEx is listed on the New York Stock Exchange with stock name FDX. The stock price of FDX is US$165.67 as of December 13, 2019. They have worldwide presence with offices in several countries. The company is lead by CEO Frederick W Smith since 1998.

TNT Express, American Freightways, and many others. So, let’s see headquarters contact information of FedEx.

FedEx Headquarters
FedEx Headquarters

Customer Support Contact Information

The customer care support number of FedEx is 1-800-463-3339.

Customer Support Center – Package, Envelope Express Freight

If you have query about packages, envelope express freight for USA and Canada, kindly call on 1.800.GoFedEx / 1.800.463.3339. The Customer Service number of FedEx for US is 1.800.Go.FedEx / 1.800.463.3339.

The FedEx Customer Relations office address is 3875 Airways, Module H3 Department 4634, Memphis, TN 38116. If you are searching for U.S. International Customer Service number of FedEx, then please call on 1.800.247.4747.

The mailing address and office address of FedEx Customer Relations is 3875 Airways, Module H3 Department 4634, Memphis, TN 38116. The U.S. TDD for Telephone Device for the Deaf Services number is 1.800.238.4461.

The FedEx TDD/Hearing Impaired Customer Service Operations mailing address and office address is 3885 Airways Blvd. Module J, 2nd floor, Memphis, TN 38116. The contact number of Hearing Impaired Relay Desk is 1.800.464.0709.

The FedEx TDD/Hearing Impaired Customer Service Operations office address is 3885 Airways Blvd. Module J, 2nd floor, Memphis, TN 38116. If you have query regarding to U.S. Billing, kindly call on 1.800.622.1147.

For FedEx Corp. Revenue Services office address, please use 3965 Airways, Module G, Memphis, TN 38116. For Cargo Claims Inquiries, please call on 1.800.Go.FedEx / 1.800.463.3339  or fax on 1.877.229.4766. The mailing address of Cargo claim is FedEx Cargo Claims Dept., P.O. Box 256, Pittsburgh, PA 15230.

To U.S. FedEx Express Freight Services shipments over 150 lbs., kindly call on 1.800.332.0807 or send a letter on FedEx Customer Relations, 3875 Airways, Module H3 Department 4634, Memphis, TN 38116.

Corporate Headquarters

The FedEx corporate headquarters address is FedEx Corporation, 942 South Shady Grove Road, Memphis, TN 38120, USA

General Inquiries

For FedEx General Assistance, kindly call on 1.901.369.3600. The FedEx Customer Service Phone number is 1.800.Go.FedEx® (800.463.3339).


The FedEx Corp. Investor Relations address is 942 South Shady Grove Road, Second Floor, Memphis, TN 38120 and contact number is 901.818.7200 and email address is

You can contact Computershare Investor Services for overnight delivery through mailing address of 462 South 4th Street, Suite 1600, Louisville, KY 40202. For regular mail delivery, please use P.O. Box 505000, Louisville, KY 40233-5000 this mailing address.

Media Requests and Press Dept. Contacts

The FedEx media contact number is 888.399.5999 / 901-434-8100 for urgent request only. If you are looking for Media contact for United States, kindly call on 901.434.8100.

The media contact for FedEx Canada is 905.212.5393. For Latin America media contact, please call on 786.388.4698. For Europe media contact, kindly call on 32.2.752.7725.

If you are looking for Media contact for Middle East, Indian Subcontinent & Africa, please call on 9714.309.1222. For Asia & Pacific FedEx media contact, please call on 852.2514.0813.

For more details, please visit official website of FedEx.

Fedex Email Formats and Emails

  • Format first_initial last, Example: (20.5%)
  • Format first, Example: (11.00%)
  • Format last, Example: (11.00%)
  • Format last first_initial, Example: (9.6%)

Social Media Accounts and Pages

You can get social media account of FedEx in this section.

Article last re-published on March 17, 2020.

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21 thoughts on “FedEx Headquarters Address and Corporate Office Contact Information

  1. I and another witness were almost hit by a Fedex driver who did not yield at a yield sign while turning into our gated community. Then that same driver blew through two stop signs in the community. The first stop sign they didn’t even slow down the second stop sign they slowed a bit but did not stop. Multiple people saw. Everyone is out walking all around on this nice day. I spoke to a few other residents who saw and we want an explanation as to why the blatant disregard for safety and that driver to not enter this neighborhood again. The incidents happened just after noon today – Sunday the 14th, 2020. Our next email will be sent to the New Jersey Motor Vehicle Commission voicing the same concerns.

  2. I just want my packages brought to my apartment like you have always done in the past.
    The only thing the owner’s ask is that you ware a mask………..

  3. I live in a senior building, If no one tells me I have something sitting in the lobby, or in between the entry and the outside door, I have no way of knowing it is here. Things disappear quite often. No one knows why this is happening HELP….

  4. Fed ex stole my first package. The today they never knocked on my door, and I sat home all day. They need to fellow up on drivers

  5. I ordered 2 items from Wayfair to be delivered by FedEx on May 29,2020. The first item arrived on June 1,2020. The second item, per notification via email, was to be delivered on June 17,2020. It never arrived. I have contacted Wayfair and FedEx support. Wayfair assures me that the item is in stock at their end and that FedEx has yet to pick it up for delivery. The FedEx support tells me that the item has not yet arrived at their distribution center( Ranch Cucamonga CA) and to “call Wayfair “. I’m hoping ,after multiple attempts to get this resolved through online contact, online tracking, and phone conversations with both parties, that you can help me.
    The FedEx tracking number is
    The Wayfair order number is .
    Thank you.

  6. My deliveries to 19 Barry Rd.Lambertville,NJ get left in the wrong place on my property. Despite numerous calls to the customer service number this problem is not solved. I won’t shop with companies that use Fedex.

  7. I am Richard Bright Bediaku from Ghana. I have a parcel with your company and it got stacked in France for some time now and no one is giving me the reason why my parcel is not being delivered. I made all the necessary payments. All my customers have found alternatives. You collected money for your services and upon that, I have to lose greatly because I choose to use your services. Is that right? My tracking no is ************. You need to do something to receive the parcel by 21/07/2020. I paid for your services. I don’t think is right for you to make lose this much. I’m not prepared to bear this great cost alone.

  8. well . . . fedex did it again . . . i am writing in to complain about the freeport tx driver who said: ‘I Can’t Do That, Boss’ and Refuses to Help Fallen 89-Year-Old, treating him like some old dog, and to add insult to injury it is clear in the video that the driver could not even be bothered to put the packages up by the door, leaving them in the yard, out in the sun, for porch pirates to steal . . . i have been waiting for days now to see how fedex has apologized for his actions and have fired him . . . . but so far i have seen nothing of the sort . . . i have not even seen anywhere that fedex has even acknowledged this shameful action . . . so what are you going to do about it?? additionally i waited on hold for 30 minutes on the phone only to be insulted by your operator and told that fedex is not taking complaints about this and an additional 20 minutes waiting in que for a live chat only to receive this message – “Your chat request has been canceled because no agents are available.” . . . really???? well, you have completely lost my business! even if i have to pay someone else double . . . i certainly don’t want any of your shady drivers coming to my location and i do not wish to do business with a money-grubbing heartless-could care less about human life company such as this. and it is no secret that this situation is not an isolated issue . . . your drivers seem to constantly be in the news and on videos that go viral with poor behavior . . . I SUPPORT A FEDEX BOYCOTT . . . . SHAME ON YOU FEDEX . . .  FIRE HIM OR I WILL FIRE YOU!!!! AND DO MY BEST TO PROMOTE A WORLD-WIDE BOYCOTT . . . SHAME SHAME SHAME ON YOU FEDEX . . . . SIMPLY PATHETIC AND INHUMAN!!!!!!!!

  9. I have experienced delays several times on shipments that go to the Olive Branch, MS Federal Express facility. The latest shipment was ordered from I received notification from FED EX that my package arrived at the Olive Branch facility on August 12 and I could expect delivery on August 13. It did not arrive so on Friday August 14 I called both Federal Express and Walmart. Walmart contacted Fed Ex and was assured that my order would be delivered that day, August 14. It was not delivered. I contacted Fed Ex AGAIN and was told that they had until NEXT Friday to deliver my pkg and I would “just have to wait”! I called Walmart and when they contacted Fed Ex they were told the same thing. Thankfully Walmart is considering my order lost and they are sending a replacement order. I made a special request that they NOT USE FED EX because the pkg would go through the Olive Branch facility and I do not want to go through this again! I don’t know WHAT is going on in Olive Branch, MS but there are TOO MANY “delays” after the customer is notified of a specific delivery date. I have NEVER had this kind of problem with UPS or the Postal Service. It is a sad day when the U.S. Postal Service is preferred over Federal Express.😢😡

  10. I use FedEx exclusively, but that will likely change. I placed an order which used FedEx Ground through the Olive Branch hub. When I discovered this I began to worry as I have had very poor reliability through that hub before. I requested that my package be held for pickup at the FedEx Office in Bartlett, TN at 5:44 PM on August 12th. My package arrived at the hub at 2:46 AM on August 13th. It HAS NOT shown any movement since then. On Thursday afternoon, August 13th, I called and was told that there was no information as of yet. I asked to speak to an escalation team member. I was transferred and was told it was still unloaded from the truck, but the new crew would be arriving shortly and it should happen then, but a request as made that the hub manager call me and that would happen within 24-48 hours. I called back 24 hours later and spoke with another escalation team member and she put a trace on this and said I would get a call again from the hub manager within 24-48 hours. She also said she did not see any major delays reported through Olive Branch. Still no call or info. So tonight, Saturday evening, August 14th I called again. I asked to speak to the escalation team regarding the case and the trace. I was told to hold. One hour and 49 minutes later, I hung up and called back. I got the recording and waited for 9 minutes for a human. I hung up and called back. Veronica took my call and transferred me to Mark. Mark said, according to what he was seeing, the package had finally been removed from the truck and was being sent to the station. He said I should expect to see movement and delivery on Monday.

    So, to recap: Package arrives in Memphis on Thursday after midnight. No movement or tracking since then. No guarantee on delivery, no call from ANYONE, multiple hours on hold listening to a lady saying, “Please continue to hold. Someone will be with you momentarily.” Considering the time on hold, that obviously is a mistake!!!!

    Before all the business slowdown, my group has used FedEx exclusively. I have NEVER had a problem with Express, but just the opposite with Ground. If I though going brown would improve, I would change. But I have found it to be undependable too. Sad, but the USPS is actually beginning to look better in light of this…but it still has a way to go.

  11. Attn: FedEx
    FedEx CORPORATE: Rajesh Subramaniam, Frederick W. Smith, Alan B. Graf Jr. , Robert B. Carter, Mark Allen, Jill Brannon and Brie Carere;
    FedEx GROUND: Henry J. Maier, Ward B. Strang, Robert D. Henning

    FedEx should be held accountable for deceptive business practices, taking consumer money for services not provided; (e.g. sending false delivery days that NEVER SHOW UP AND DOING SO REPEATEDLY, non-responsive business phone numbers and without message options). Around 80 percent of the FedEx packages I’ve expected that go through the FedEx Ground facility located at 1544 Old Greensboro Road, Kernersville, NC 27284-8435 were either lost or had delivery issues! “2,759 people-citizens have filed complaints against this FedEx facility in the last 12 months.” FedEx has had more issues than every other carrier USA and international shipping service COMBINED.” FedEx lies when they report they’ll stand behind lost packages; A package of mine was lost, Feb. 2020 this year; it disappeared after reported arrival to the FedEx Ground 1544 Old Greensboro Rd. Kernersville NC facility, NO REIMBURSEMENT OR PACKAGE! …. NOW A CURRENT package is missing after two fake “in transit lies” and a service department who can’t verify it’s whereabouts OR contact facilities or drivers! Non-existent service that stalls 24 hours and doesn’t give a dam about consumer delays or losses. PEOPLE SHOULD ASK WHEN CONDUCTING ANY ONLINE BUSINESSES TRANSACTION, “DO YOU USE FedEx?” …IF SO, TAKE THEIR BUSINESS ELSEWHERE. The hassles, lost money, lost time, and completely unreliable may show up or may not deliveries combined with customer service that can’t locate or help make other shipping options a better choice. I’d pay more to another service just to have the piece of mind that what they’re saying is actually happening and avoid the **** a FedEx package delivery brings with it. (FedEx and BBB case numbers and noted data available that’ll verify all stated in this post)

  12. I was trying to set a delivery date for a package that has a Tracking Number because I will not be here on the day your system says it will be delivered. Your Manage program only works for home deliveries so, too bad for your business customers, they don’t count.
    Secondly, the computer answering system on the phone – what a piece of junk. You can’t speak to anyone; note, the Virtual Assistant is dumber than a stump. The Virtual system asks a bunch of questions then says, “I can’t connect you to anyone,” and hangs up. You don’t have a Chat feature and you don’t have an email service for questions.
    So, in conclusion, FedEx really doesn’t give a crap about the delivery customer – even if they might be a shipping customer in the future. Personally, I would never ship with you now that I know how customer unfriendly your company is.

  13. I will be following this post up with a letter to corporate. I think it is pretty deceptive for your driver to note the customer signed for their package when they did not. I live in an apartment building and he/she left the package outside where anyone could (AND DID) grab it. Had i known the driver would be this careless with my delivery I would have opted to pick it up from the post office instead. I should not have to wrestle my package out of the hands of thieves when a delivery charge was billed and paid. Speaking to customer service I’m told due to the pandemic, there is an allowance for the flexibility of just leaving packages without a signature. You need to alert your customers so that we have the option of using an alternative delivery service that may care a little bit more about purchases actually being received. Your delivery service and customer service were both poor.

  14. FedEx location in AUSTELL GA
    this location is very shady and fedex coprate offices should audit this location. They hire shady subcontractors to deliver packages on Penske rental trucks, check the google reviews on that location if you dont believe me. I’m not sure who is in charge of this location but I do not think the corporate office @fedex Memphis would be happy with how this location is doing business. I’ve had multiple packages costing at or over 1000.00 usd. Show up weeks late half ripped apart and broken, it was obvious that someone at this location is opening boxes to cherry pick what they desire. Please if your in the Memphis office contact me a.s.a.p many people are trying to file class action lawsuits against this location.

  15. I had thought that FedEx was above USPS and UPS in terms of reliability. I had recently shipped an item using the FedEx label provided by an online selling platform and despite its more costly fee, I chose it, thinking it would offer the best service for the price. I WAS WRONG! Both my buyer and I had been alerted of the package’s delivery but it was delivered and signed for at a completely different address AND STATE! The selling platform offered a $200 reimbursement for the “lost” package and FedEx only offers up to $100 unless you purchase additional insurance (which wasn’t even an option for me on the platform). The package is worth 5 times their protection coverage and they’re just saying “Sorry, but it appears the package is lost and we’re unable to retrieve it.” First of all, WHY would your driver deliver it to a different address than what is on the label? He scanned it and clearly was NOT paying any attention to the address on the label he was scanning. I’ve called their customer service for 2 days now trying to locate it and no one seems to know any accurate account of their packages because one minute, they said they had it at the delivered address, then at a FedEx facility waiting for re-delivery, now it is just GONE. This is UNACCEPTABLE, especially if you want people to rely on your service. We pay your absurd price for shipping but we don’t receive the service we expect. Now my package is GONE and I’m out $$$ and I paid for their service! I just got robbed 3 times due to their worthless drivers who are obviously lazy and for all I know, might have scanned the package as delivered and kept the package for himself. I have no respect and trust for this company and sadly, it is the same with the USPS. They are a bunch of liars and thieves who have no desire to do the right thing and they prey on consumers relentlessly. Hoping UPS would be different.

  16. I have read these complaints and I feel so empathetic for all of you! This is NOT the sort of practice we expect from a company that we all trust and who has been a stable in communities nationwide for generations. I have received the same level of HORRIBLE AND CONDESCENDING CUSTOMER SERVICE from this company and my complaints too have fallen on deaf ears. FedEx, despite it’s mission statement, DOES NOT CARE ABOUT IT’S CUSTOMERS and that fact is reflected repeatedly here. We must use every resource available to us to humble these companies and remind them that we are THEIR CUSTOMERS!! THEY WORK FOR US! WITHOUT US, THEY CANNOT EXIST! Don’t give up. Hold them accountable, leave detailed complaints and contact corporate!! USE DHL, UPS, OR ANY OTHER CARRIER!! DO NOT USE FEDEX

  17. Why is Fed Ex leaving customer packages in the lobby of their apartment buildings and not delivering to their apartment door? This is unacceptable. I live in Brooklyn, New York and the delivery drivers leave the packages piled up on the lobby unattended.

  18. I have a constant problem with the Fedex location at Gathersburg, MD. Each time, at least 3 times so far, Fedex will claim that an item was delivered but have not been received. A case in point as of yesterday 10/22/2020, I received a notice that a package was delivered in front of my door at 11:00 am. The package was not delivered and there are cameras around and there was no FEdEx truck or reprensentative – this has been going on more than twice now.

    It time the social media knows of this problem from this particular location of FedEx. What happens to customers items? Are they really lost or something else going on from this location? I don’t like to write, but this is too much now with FedEx.

  19. I sympathize with all of the prior posts. After our second hour-long customer service call with FedEx representatives regarding undelivered packages (ironically both on Friday nights), we have decided we are done with this corporate entity. How is it possible that FedEx sends email messages indicating a package was delivered to your front door at 4:02 pm when, in fact, there was no such delivery. Their inability to track a package, connect you with a supervisor with any authority, resolve systemic delivery problems from the same warehouse in Colorado, or accept any responsibility for inept delivery service and customer service responses is more than mind boggling. Ultimately, I have resorted to cancelling my order with the merchant and letting them seek reimbursement from FedEx. Maybe if FedEx continues to lose corporate delivery contracts, they will re-examine their business model. I will also write to the corporate office but I am not convinced they care any more than the service centers that place you on perpetual hold. Thank God for UPS who, coincidentally, has never had a problem finding my house or timely delivering a package.

  20. Fedex cannot ever deliver our packages to our house. They leave them at our neighbors. We have put delivery instructions and spoken to customer support who just do not care. Our neighbor has a gate and they just leave it at the gate even in the pouring rain damaging our items or like yesterday throw them into her yard. This is the WORST shipping company. UPS, USPS, and Amazon all get the packages to our front door no issue. We are now going to have to have any fedex deliveries held at a location or make them have it signed for. Its just utterly ridiculous and I wish people would stop using you to ship their deliveries.

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