United Parcel Service Contact Details and Headquarters Address

United Parcel Service (UPS) is an America’s leading logistics solutions company with headquarters based out of Atlanta, Georgia, US. The company was founded by Claude Ryan and James E. Casey on August 28, 1907 and is listed at NASDAQ with name UPS.

Here is the list of company’s major divisions and subsidiaries – Freight-based trucking operations (UPS Freight), Retail-based packing and shipping centers (The UPS Store), Cargo airline (UPS Airlines) and Drone airline (UPS Flight Forward). In this article we have compiled an info of company’s important official addresses detail including their phone number and emails.

United Parcel Service Headquarters
United Parcel Service Headquarters

Contact UPS IR

The United Parcel Service Investor Relations contact number is 404-828-6059 and select option 2.

Contact Customer Service

The Customer Support number for United Parcel Service is 1-800-742-5877 (1-800-PICK-UPS®). For international shipping, please call at 1-800-782-7892. The TTY/TDD Access for Hearing Impaired number is 1-800-833-0056.

For official web portal of United Parcel Service, please visit https://www.ups.com/us/en/global.page.

Trade Management

The United Parcel Service International Import/Export contact number is 800-782-7892. For UPS Supply Chain Solutions, kindly call at 800-742-5727.


For heavyweight shipments more than 150 lbs or palletized freight:

  • Less than truckload (more than 150 lbs): 800-333-7400
  • Truckload (more than 12,000 lbs): 888-682-4652
  • Air Freight (more than 150 lbs): 800-443-6379
  • Ocean Freight: 800-350-8440

Media Contacts

The corporate office contact number is 404-828-6000. For Media Inquiries, kindly call at 404-828-7123 (EST). The UPS Airlines phone number is 502-329-3060 (EST). To contact the UPS Store, kindly call at 858-455-8800 (PST).

The contact number for Canada is 905-676-1708 (EST). For Reporter Only Contact Request, kindly call at 404-828-7123.

Corporate Headquarters Office

The corporate headquarters office address of United Parcel Service is UPS, 55 Glenlake Parkway, NE, Atlanta, GA 30328 and contact number is 404-828-6000.


  • Email: UPSGlobalSponsorships@ups.com

UPS Corporate and Regional Headquarters

Contact Information

UPS World Headquarters
55 Glenlake Parkway NE
Atlanta, GA 30328
United States
Tel.: 1-800-PICK-UPS

UPS Americas and the Caribbean
3401 NW 67th Avenue, Bld. 805
Miami, FL 33122

UPS Asia Pacific Region Office
22 Changi South Avenue 2
UPS House
Singapore, 486064

UPS Europe
Avenue Ariane 5
1200 Brussels, Belgium Europe

UPS Email Address Format and ups.com Emails

  • Email Format first last, Example johndoe@ups.com (38.3%)
  • Email Format last first_initial, Example doej@ups.com (16.8%)
  • Email Format first last_initial, Example johnd@ups.com (14.0%)
  • Email Format last, Example doe@ups.com (14.0%)

Major Segments of the Company

UPS is serving in more than 195 countries, sub-countries and territories all over the world offering effective delivery services in these segments.

  • Company’s Domestic Package segment – Assures guaranteed money back and time delivery services (ground and air) in US.
  • The International Package segment – Offers assured day and time international shipping services operations in Europe, Asia-Pacific, Canada and Latin America and many other countries.
  • The Supply Chain & Freight segment– Offering  services like international trade, transportation, distribution, financial services etc. for mostly all countries across the globe.

Article last re-published on March 19, 2020.

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17 thoughts on “United Parcel Service Contact Details and Headquarters Address”

  1. There is company from Reno NV, using a UPS company truck picture in the ad To take a survey and win who knows what PO Box 971.

  2. I have a question on this Shipping Weight: 63 lbs.
    Actual Weight: 9.3 lbs.
    Handling Price: $1.00
    Shipping Calculator. Goodwill uses ups to deliver they claim y’all charge by weigh and demention there words the size of item being shipped.so how can u charge for a 9.3 lbs to a 63lbs shipping weight.please explain before I contact the federal government dep who is in charge of companies shipping

  3. I bought a computer from a company in california Gainsaver but needed to return it for software issues. They sent me a UPS return label. I took the computer to
    The UPS Store #2181
    3020-i Prosperity Church Rd
    Charlotte, NC 28269. They packaged and shipped it. Gainsaver told me later that the computer was damaged and my refund was void.
    UPS refuses to refund me because I am not the shipper. The shipper refuses to talk to me or to UPS.

  4. My husband and I had UPS come and pick up boxes to be shipped to our home in Idaho from my father-in-law’s home in Arkansas after he passes away and we went to get his home ready to sell. The items we shipped were precious to us because they were heirloom and sentimental things from my father in law. UPS destroyed almost everything we shipped and lost 2 of our packages which have not to this day 4 months later have not located. These things cannot be replaced. The boxes we did receive were in terrible shape, holes and crushed, broken items in pieces. They have sent an adjuster out and they continue to tell us they are going to settle it and are going to give us a call to do so, but they never do. We are now hiring a lawyer to handle this and reporting them to the BBB. If you love your things please never send UPS, they don’t care and your things will be ruined! We trusted them and are forever sorry we did.

  5. Why do your UPS drivers have no employee parking available? Why doesn’t the UPS drivers have night time lights? Why does UPS Palm Springs Ca allow there drivers to leave trash in the street that they work at. Why does such a large business allow there employees to represent there own company to look like a cheap unmanaged company. Why do the delivery vans run like there about to die. Why do I always see drivers switching out delivery vehicles. Why does UPS allow employees to block the driveway of another establishments entrance. Why doesn’t UPS do something about this? This is everyday except Sunday. Trailers blocking the street. Please take initiative to doing something or relocate. Your business is nuisance.

  6. Dear UPS,

    I am William in Jakarta, Indonesia. I ordered 2 boxes of automotive lights from Baja Designs, San Marcos, CA, USA.

    First Box arrived in Jakarta Oct 1, 2020. UPS Tracking # ** *** *** 67 6737 ****.
    And the other Box arrived in Jakarta Oct 16, 2020. UPS Tracking # ** *** 158 67 6712 ****.

    UPS automatically assigned to your broker agent by the name PT. Chandra Adi Sentosa of PT. UPS Cardig International.

    After several correspondence between CAS and me, ONLY 1 box, which is the Jakarta Oct 16, 2020. UPS Tracking # ** *** 158 67 6712 ****, has been released to me. They told me the Jakarta Oct 1, 2020. UPS Tracking # ** 93E 158 67 6737 **** is missing.

    This is obviously the incompetency and ignorance of UPS not realizing the stupidity and carelessness and unprofessionalism of choosing your broker agent.

    I demand this issue be dealt with immediately because it’s almost over a month that I have been wasting my time with these idiots!

    I am going to launch and investigation and report a police report and to the media with this issue. I demand that you treat this issue seriously and UPS does not make the same mistakes again with these brokers.

    Please do not even try to ignore me because i am going to make havoc with this issue.

    You will hear from me again very soon.


  7. I have a problem with your workers not wearing a mask, and when asked if he wanted one he said he have 2 but they are broke and again we asked if you wanted a mask he said no …..I have a pic of him with no mask at all. I can send them upon request

  8. Have called ups to make a complaint about a driver who will not deliver my packages to my premises. He had stated in an email the manager signed for the package. Which he did not the second package the driver signed for it himself. He is leaving these packages in an insecure place. I pay for them to be delivered to me not someone else unless I’ve asked them too. The reason he gives for not dropping packages of is he refused to do the speed limit inside the complex. I have now called UPS three time and have been assured that I would receive a return call with in an hour so far it’s has not happened going on second day.

  9. I need to speak with a live customer service supervisor about the piss poor service your company continues to offer. Yes I’m a very with good reason. I do not talk or text with robots or answering machines. Stop scamming and call me

  10. Have a customer service issue and would like to talk to someone who can resolve. My case number is *******…., from a discussion 1-16-21. Please feel free to have someone within the UPS organization call me or Email.

  11. Dear UPS ,

    Your drivers are the worse. They steal packages , lie about attempts , customer service representatives are useless and unhelpful! It has been numerous times they indicated that they are delivering a package and they do not. I don’t know whyyy they on insist on lying but it’s sad. I’m livid at this point . No customer service award for you guys, if y’all every get one it’s a f*cking lie !

    People can literally wait by the window or outside and they check the app and it states the driver made an attempt.. WHERE ? DID I GO BLIND ? This makes no damn sense. Shouldn’t there be a sticker that stated y’all made an attempt see you tomorrow.. no sticker nothing but the app shows attempt made.

    At this point fuc* y’all . And y’all stealing, smoking in the work truck as* company !
    I PRAY CORPORATE SEE THIS ! Y’all need help forreal forreal !

  12. I have been waiting for my medicine for 2 weeks from UPS, they say 1st they delivered it on 1/21 and nothing then again today still nothing. I gave specific directions on where to leave my pkg and they are still not listening.
    I can not believe this and I absolutely need my medicine. Unacceptable and your call center is the worst ever.

  13. Good afternoon,

    I have a claim already opened. I the driver for my shipment 🚚. Quincy ma on Feb 13 2021 stole my package. Lied about where he delivered and never went by my or the wrong address he claim to deliver it too. Please look into it

  14. Very disappointing customer service! I have gone thru your non human hamster wheel of help, requested a phone call that disconected as soon as I answered . When I called UPS for person to person assistance I was told by your automated system that I needed to register as a customer to speak to a human. I am a customer I have a transaction with a tracking number . Customer service makes a company human to human communication! I still can not find out any info on the package that was to be delivered 2 days ago.

  15. I am in Jacksonville nc and have twice now contacted the local ups customer service about their driver who keeps dropping boxes off out in the open instead of my enclosed porch which is never locked. Nothing has been done and boxes are still being left out in the open. This needs to be handled immediately


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