United Parcel Service Corporate Office Address, Email Format, and Headquarters Information

United Parcel Service (UPS) is an America’s leading logistics solutions company with headquarters based out of Atlanta, Georgia, US. The company was founded by Claude Ryan and James E. Casey on August 28, 1907 and is listed at NASDAQ with name UPS.

Here is the list of company’s major divisions and subsidiaries – Freight-based trucking operations (UPS Freight), Retail-based packing and shipping centers (The UPS Store), Cargo airline (UPS Airlines) and Drone airline (UPS Flight Forward). In this article we have compiled an info of company’s important official addresses detail including their phone number and emails.

United Parcel Service Headquarters
United Parcel Service Headquarters

Corporate Headquarters Information

The corporate headquarters address of United Parcel Service is, UPS, 55 Glenlake Parkway, NE, Atlanta, GA 30328. Please only send important queries or complaints which are not resolved by the customer support team.

For any quick guidance, customer support, or general inquiries, please dial UPS corporate office phone number 404-828-6000.

UPS IR Contacts

The United Parcel Service Investor Relations contact number is 404-828-6059 and select option 2.

Contact Customer Service

The Customer Support number for United Parcel Service is 1-800-742-5877 (1-800-PICK-UPS®). For international shipping, please call at 1-800-782-7892. The TTY/TDD Access for Hearing Impaired number is 1-800-833-0056.

For official web portal of United Parcel Service, please visit https://www.ups.com/us/en/global.page.

Trade Management

The United Parcel Service International Import/Export contact number is 800-782-7892. For UPS Supply Chain Solutions, kindly call at 800-742-5727.


For heavyweight shipments more than 150 lbs or palletized freight:

  • Less than truckload (more than 150 lbs): 800-333-7400
  • Truckload (more than 12,000 lbs): 888-682-4652
  • Air Freight (more than 150 lbs): 800-443-6379
  • Ocean Freight: 800-350-8440

Media Contacts

The corporate office contact number is 404-828-6000. For Media Inquiries, kindly call at 404-828-7123 (EST). The UPS Airlines phone number is 502-329-3060 (EST). To contact the UPS Store, kindly call at 858-455-8800 (PST).

The contact number for Canada is 905-676-1708 (EST). For Reporter Only Contact Request, kindly call at 404-828-7123.


For sponsorship inquiries, please send your proposal to this email address UPSGlobalSponsorships@ups.com.

UPS Regional Headquarters

UPS Americas and the Caribbean
3401 NW 67th Avenue, Bld. 805
Miami, FL 33122

CEO Email Address

Carol B. Tomé is the current Chief Executive Officer of UPS. Do you want to send a good and brief suggestion, or feedback to her? If yes, please note down the email address of UPS CEO Carol B. Tomé: ctome@ups.com.

UPS Email Address Format and ups.com Emails

The following is an email format of UPS/ups.com emails:

  • Email Format first last, Example johndoe@ups.com (38.3%)
  • Email Format last first_initial, Example doej@ups.com (16.8%)
  • Email Format first last_initial, Example johnd@ups.com (14.0%)
  • Email Format last, Example doe@ups.com (14.0%)

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Major Segments of the Company

UPS is serving in more than 195 countries, sub-countries and territories all over the world offering effective delivery services in these segments.

  • Company’s Domestic Package segment – Assures guaranteed money back and time delivery services (ground and air) in US.
  • The International Package segment – Offers assured day and time international shipping services operations in Europe, Asia-Pacific, Canada and Latin America and many other countries.
  • The Supply Chain & Freight segment– Offering  services like international trade, transportation, distribution, financial services etc. for mostly all countries across the globe.
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23 thoughts on “United Parcel Service Corporate Office Address, Email Format, and Headquarters Information”

  1. There is company from Reno NV, using a UPS company truck picture in the ad To take a survey and win who knows what PO Box 971.

  2. I have a question on this Shipping Weight: 63 lbs.
    Actual Weight: 9.3 lbs.
    Handling Price: $1.00
    Shipping Calculator. Goodwill uses ups to deliver they claim y’all charge by weigh and demention there words the size of item being shipped.so how can u charge for a 9.3 lbs to a 63lbs shipping weight.please explain before I contact the federal government dep who is in charge of companies shipping

  3. I bought a computer from a company in california Gainsaver but needed to return it for software issues. They sent me a UPS return label. I took the computer to
    The UPS Store #2181
    3020-i Prosperity Church Rd
    Charlotte, NC 28269. They packaged and shipped it. Gainsaver told me later that the computer was damaged and my refund was void.
    UPS refuses to refund me because I am not the shipper. The shipper refuses to talk to me or to UPS.

  4. My husband and I had UPS come and pick up boxes to be shipped to our home in Idaho from my father-in-law’s home in Arkansas after he passes away and we went to get his home ready to sell. The items we shipped were precious to us because they were heirloom and sentimental things from my father in law. UPS destroyed almost everything we shipped and lost 2 of our packages which have not to this day 4 months later have not located. These things cannot be replaced. The boxes we did receive were in terrible shape, holes and crushed, broken items in pieces. They have sent an adjuster out and they continue to tell us they are going to settle it and are going to give us a call to do so, but they never do. We are now hiring a lawyer to handle this and reporting them to the BBB. If you love your things please never send UPS, they don’t care and your things will be ruined! We trusted them and are forever sorry we did.

  5. Why do your UPS drivers have no employee parking available? Why doesn’t the UPS drivers have night time lights? Why does UPS Palm Springs Ca allow there drivers to leave trash in the street that they work at. Why does such a large business allow there employees to represent there own company to look like a cheap unmanaged company. Why do the delivery vans run like there about to die. Why do I always see drivers switching out delivery vehicles. Why does UPS allow employees to block the driveway of another establishments entrance. Why doesn’t UPS do something about this? This is everyday except Sunday. Trailers blocking the street. Please take initiative to doing something or relocate. Your business is nuisance.

    • I totally agree with you. Everytime my neighbors get deliveries my driveway is blocked. I have reported to customer relations and they said as long as they aren’t in my driveway it’s okay.

  6. Dear UPS,

    I am William in Jakarta, Indonesia. I ordered 2 boxes of automotive lights from Baja Designs, San Marcos, CA, USA.

    First Box arrived in Jakarta Oct 1, 2020. UPS Tracking # ** *** *** 67 6737 ****.
    And the other Box arrived in Jakarta Oct 16, 2020. UPS Tracking # ** *** 158 67 6712 ****.

    UPS automatically assigned to your broker agent by the name PT. Chandra Adi Sentosa of PT. UPS Cardig International.

    After several correspondence between CAS and me, ONLY 1 box, which is the Jakarta Oct 16, 2020. UPS Tracking # ** *** 158 67 6712 ****, has been released to me. They told me the Jakarta Oct 1, 2020. UPS Tracking # ** 93E 158 67 6737 **** is missing.

    This is obviously the incompetency and ignorance of UPS not realizing the stupidity and carelessness and unprofessionalism of choosing your broker agent.

    I demand this issue be dealt with immediately because it’s almost over a month that I have been wasting my time with these idiots!

    I am going to launch and investigation and report a police report and to the media with this issue. I demand that you treat this issue seriously and UPS does not make the same mistakes again with these brokers.

    Please do not even try to ignore me because i am going to make havoc with this issue.

    You will hear from me again very soon.


  7. I have a problem with your workers not wearing a mask, and when asked if he wanted one he said he have 2 but they are broke and again we asked if you wanted a mask he said no …..I have a pic of him with no mask at all. I can send them upon request

  8. Have called ups to make a complaint about a driver who will not deliver my packages to my premises. He had stated in an email the manager signed for the package. Which he did not the second package the driver signed for it himself. He is leaving these packages in an insecure place. I pay for them to be delivered to me not someone else unless I’ve asked them too. The reason he gives for not dropping packages of is he refused to do the speed limit inside the complex. I have now called UPS three time and have been assured that I would receive a return call with in an hour so far it’s has not happened going on second day.

  9. I need to speak with a live customer service supervisor about the piss poor service your company continues to offer. Yes I’m a very with good reason. I do not talk or text with robots or answering machines. Stop scamming and call me

    • I have been a delivery driver. Every house has a number and a name to check before leaving property. My property was not taken to any house around here. I have checked them all he was never there. The driver that came the day before had no problem doing his job many times. You must have sent the guy that came here and ruined the yard and driveway by being the only person to ever get stuck here in over 20 years. We spen all day digging him out of the yard with shovels and rocks because he would not call a tow truck for some reason. Me and my 90 year old father dug him out because he had us all blocked in all day and half the night. We had to cut our pear tree down because he was wedged against it. I have the entire episode on video tape. To send him back to deliver here is a disgrace. He said he would be back the next day to clean it up and make it right, After he had his pal come down to try to pull the truck out with a suv the transmission busted and dumped fluid all over the drive way. This is not a dump down here. He said he would come back but he lied. After two days on no call from him I called and reported the damage. To send him back here is a poor management decision. I have tried to contact a manager but every one hangs up the phone when I ask for management help. I need the package today you have cost me my job If I dont get it that is how important this is. Your driver chose to keep my property instead of delivering it. I waited all day at the end of the drive because I knew he was not a good driver to save him the problem. You should have used the driver that came the day before and is a pro at his job. This is the managers fault for not even caring enough to send the idiot driver back that as you say can not read a address on a mail box yet has a job driving for UPS. I once had faith in UPS and demanded all my mail for my business comes by UPS and not fed ex because they are even worse. I have completely lost any confidense in UPS if my package is not returned today. instead your supervisor just hangs up on me. Seems like you might have some one calling that is better at their job than that. I have never shown the video of the six hour dig out im yard of your driver that was scared to call a tow truck and lied about returning and fixing the damage so his boss would not know. He is a liar and a theif. Thanks a lot UPS you really put me between a rock and a hard place.

  10. Have a customer service issue and would like to talk to someone who can resolve. My case number is *******…., from a discussion 1-16-21. Please feel free to have someone within the UPS organization call me or Email.

  11. Dear UPS ,

    Your drivers are the worse. They steal packages , lie about attempts , customer service representatives are useless and unhelpful! It has been numerous times they indicated that they are delivering a package and they do not. I don’t know whyyy they on insist on lying but it’s sad. I’m livid at this point . No customer service award for you guys, if y’all every get one it’s a f*cking lie !

    People can literally wait by the window or outside and they check the app and it states the driver made an attempt.. WHERE ? DID I GO BLIND ? This makes no damn sense. Shouldn’t there be a sticker that stated y’all made an attempt see you tomorrow.. no sticker nothing but the app shows attempt made.

    At this point fuc* y’all . And y’all stealing, smoking in the work truck as* company !
    I PRAY CORPORATE SEE THIS ! Y’all need help forreal forreal !

  12. I have been waiting for my medicine for 2 weeks from UPS, they say 1st they delivered it on 1/21 and nothing then again today still nothing. I gave specific directions on where to leave my pkg and they are still not listening.
    I can not believe this and I absolutely need my medicine. Unacceptable and your call center is the worst ever.

  13. Good afternoon,

    I have a claim already opened. I the driver for my shipment 🚚. Quincy ma on Feb 13 2021 stole my package. Lied about where he delivered and never went by my or the wrong address he claim to deliver it too. Please look into it

  14. Very disappointing customer service! I have gone thru your non human hamster wheel of help, requested a phone call that disconected as soon as I answered . When I called UPS for person to person assistance I was told by your automated system that I needed to register as a customer to speak to a human. I am a customer I have a transaction with a tracking number . Customer service makes a company human to human communication! I still can not find out any info on the package that was to be delivered 2 days ago.

  15. I am in Jacksonville nc and have twice now contacted the local ups customer service about their driver who keeps dropping boxes off out in the open instead of my enclosed porch which is never locked. Nothing has been done and boxes are still being left out in the open. This needs to be handled immediately

  16. I do not receive enough packages shipped by UPS to justify creating an account with your company. Your phone system is a worthless piece of garbage it runs you in circles and then hangs up on you. I had a question about how a package is routed, because I have 2 packages coming they were here in Louisville where I live, now they are in Lexington KY. I do not understand why they would arrive in Louisville then go to Lexington, only to have to come back to Louisville? Please let me know why this is. I can provide you with my phone number by email if needed.

  17. I am very dissatisfied with the service from UPS customer service I have been put on hold twice for over an hour and once for 15 minutes I have been hung up on four times by three customer service agents and one supervisor. The supervisors name is Sebastian his employee ID is BDLESM he said he made a record of my call and the number assigned to this record is my phone number please check this out and get back to me!!!

  18. Horrible service sending medication.. started in the am as notivied it would be a week late. Seriously… talked with someone at headquarters.. a woman, no concern, nothing she could do. Did say it was sent to the wrong distribution center. Asked for intervention, flag it, put it on a plane. or how to fix this. Wold do nothing. Went to site in chicago where I sent it from., 2 visits.. on the seceont in the afternoon.. several hours after my first call. A clerk called to get it flagged.. He was told it just went out.. so nothing he could do. Seriously! He can’t wait a week for meds! Who can? We’re not talking aspirin. Disgustion and dangerous service and lack or concern at the main office. Without these meds he’ll be in emergency and possibly admitted. Unbelieabable you don’t have any emergency protocol in emergency situations.. or that it isn’t taught or enforsed. Thought you should know. And I’m putting you blast. No excuse or apology will fix this.

  19. I am a UPS employee at the Orlando,FL hub for 19yrs. In the last 12 yrs the quality level of a work safe professional controlled environment in this hub has decreased and died dramatically. It’s more of a favoritism, popularity contest for upper management than a team work effort to reach a common goal. “Too many that want to pretend to be chiefs and the Indians have pretty much lost all motivation and respect to even want to show up or care.” The Supervisors are incompetent in the way that, if you ask them a question, the answer 95% of the time is,”I dont know” or a made up lie they cannot elaborate on or demonstrate. OJS, DOKs evaluations should be known to and by every employee on command. Yet if you ask Managers or Sups here now and in the last 10yrs, they can never be a example because they dont know. Basically there is No Leadership purposely to avoid any blame on themselves later. The Sups are constantly taking hourlys jobs and hours because management has made such moronic decisions that have run the little staff they had out. Never holding themselves (Managers or Sups) accountable for their neglect and actions to do right by their employees. The little to No respect they have for their employees safety is on a road to a lawsuit. They never gave not one care about Covid 19 preparedness. Several employees contracted it and we as a staff were not told. Social distancing and disinfecting never was taken seriously or has taken place at all. Towards their employees directly, not allowing any breaks for months in 95 degree Florida weather, not paying correctly or correcting times for hourlys can be paid properly. Also, constant neglect and harassment of their employees across the board. They dont tell you anything start time, breaks, changes in schedule,just nothing. But turn around and write you up for attendance issues quickly. They will put the job of four ppl on one person,til that person is injured or quits. Just so they wont have to go through the training process with new hires or get them up to speed hoping they quit. I have trained employees because lazy Supervisors wont do their jobs. The much rather do the job for the new hire,so they wont get complaints from management later. Or even worse converting unqualified new individuals off the street into Supervisors 2wks into hiring them. I’ve turned to the Union several times, I’ve gone to them one on one for years. Ive gone to the media on occasion as well as I will for this. Just so I can get some results done right by me and my coworkers. Orlando UPS hub managers and supervisors needs to be monitored at all times closely ,They’re lazy, they lie and steal constantly without question or conscience. They never speak up for the people working their asses off,hurt,tired yet going through the worse when its needed. They constantly conceal the truth when corporate makes its once and awhile visits. And Im wondering if corporate is either encouraging of this or condones thhe mistreatment on purpose? At the end, its your hourly employees that keep you up and running yet are treated as if this is a one man operation that corporate can handle single handedly or do what spoiled lazy people do,they act neglectful as usual.


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