Bank of America Headquarters Address, CEO Email Address and Contact Information

Bank of America is one of the largest MNC investment banks in the US. In addition to banking service, BOA offers financial services, including credit cards, home loans, auto loans, saving accounts, and more. To buy credit card with good benefits, many people prefer BOA. They offer attractive loan rates and best services. The bank was founded in San Francisco, California to cater the needs of financial services and banking customers in the United States of America. The bank is headquartered in Charlotte, North Carolina, United States.

The bank is headquartered in Charlotte, North Carolina, United States. BOA is listed on the NYSE with stock name BAC. As of December 13, 2019, the stock price of BAC is US$34.44. Brian T Moynihan is the Chief Executive Officer of the bank since January 2010.

Bank of America Headquarters
Bank of America Headquarters

Bank of America Headquarters Info

To send your query to the highest level i.e. corporate headquarters, please save Bank of America Corporate Headquarters Address, Bank of America Corporate Center, 100 North Tryon Street, Charlotte, NC 28255, United States. Please get in touch with BOA Corporate Headquarters when you didn’t get satisfactory answer from the lower management, customer support, and other ways.

Bank of America General account information, Lost or stolen ATM or debit card, Opening an account

Use this 800.432.1000 contact number in case of lost or stolen debit card or stolen ATM, general account information and any query regarding to opening an account. Please contact on this 1.315.724.4022 number in case of international collect, but make sure that cell phone roaming charges may apply.

Bank of America provide the facility of 24/7 automated support at 800.688.6086. The TTY or TDD Number of  Bank of America is 800.288.4408.

Bank of America Supplier relations and development help desk support

If you are in U.S., and want to contact development help desk support, then please call on 888.550.6433. For the outside U.S. and international collect, please call on 1.401.865.7948. Make sure that cell phone roaming charges may apply.

For Neighborhood builders, Local grants,  Student leaders, Volunteer grants, and Matching gifts, please contact on 800.218.9946.

Bank of America Joe Martin Scholarship (for Bank of America employees and retirees only)

Kindly call on 800.537.4180 this number for Joe Martin Scholarship only for Bank of America employees and retirees. Bank of America provide helpline in Spanish on 800.688.6086 this number.

Bank of America ATM Customer Service

Please note this mailing address of Bank of America PO Box 25118, Tampa, FL 33622–5118, in case of any query or issues regarding to ATM. To report a problem with an ATM, please call at 844.401.8500 and select option 1. You can contact Bank of America for ATM customer service through telephone on 844.401.8500 and select option 2.

For general account servicing and information (your card or account number will be required)

You have any query or issues regarding to general account servicing, then please call at 844.401.8500 and select option 3. Make sure that your account number or card will be required. In case of international collect, kindly call on 1.315.724.4022. It would be cell phone roaming charges may apply on this number.

The bank also offers a helpline number in Spanish, which is 844.401.8500 and select option number 3. You can also contact through TTY/TDD number, which is 800.288.4408. If you are searching for official website of Bank of America, the please visit this official web portal https://www.bankofamerica.com/.

Bank of America Auto Loans Customer Service

The auto loans customer service number of Bank of America for new customers is 844.892.6002 and for existing customers is 800.215.6195. TTY/TDD number of Bank of America is 866.345.1248.

Bank of America CDs & IRAs Customer Service

The mailing address of CDs & IRAs Customer Service of Bank of America is Bank of America, TX2-979-02-14, PO Box 619040, Dallas, TX 75261-9943. You can contact for CDs & IRAs Customer Service through this 888.827.1812 helpline number and this 800.288.4408 TTY/TDD number.

Bank of America Checking & Savings Customer Service

If you want to know General account information or want to Report a lost or stolen ATM or want to get information about debit card or Open an account then please call on 800.432.1000 this number for inside U.S. and please call on 1.315.724.4022 this number for international collect. Make sure that cell phone roaming charges may apply for international collect.

In case of send a letter to Bank of America, use this postal address Bank of America, PO Box 25118, Tampa, FL 33622–5118. The Bank offers a Spanish helpline number 800.688.6086 and TTY/TDD number 800.288.4408.

Bank of America Credit Card Customer Service

If you are customer of Bank of America credit card and looking for support address related to credit card payment, please use this mailing address, Credit card payments, Bank of America, PO Box 15019, Wilmington, DE 19886-5019.

To know your Application status inquiries for Bank of America credit card, please use this mailing address, Bank of America, PO Box 2493, Norfolk, VA 23501-2493.

If you are looking for address other than mailing, please use this Express overnight service: Payment Services, 900 Samoset Drive, DE5-023-03-02, Newark, DE 19713-6000. For Credit card billing inquiries, please send your queries or concerns at, Bank of America, PO Box 982234, El Paso, TX 79998-2234.

If you have any Questions about card types, we strongly suggest you to use this address, Bank of America, PO Box 53132, Phoenix, AZ 85027-3132.

Contact Numbers

  • Credit card customer service (including lost or stolen card) Number: 800.732.9194 (24/7)
  • Phone Number: 1.757.677.4701 (international cell phone roaming charges may apply)
  • Credit card activation Number: 800.276.9939 (24/7)
  • TTY/TDD Number: 800.222.7365
  • Credit card billing inquiries Number: 866.266.0212

Bank of America Insurance & Protection Customer Service

If you are customer of Bank of America and looking for insurance and protection customer support and need support for Health Benefit Accounts (HSA, FSA, HRA), For assistance opening a new HSA account, please call at 800.992.3200 option 1.

If you are an existing customer with a service-related question, please call at this number 800.516.9561. If you are looking for assistance with an existing account Phone, please contact here 800.718.6710.

If you are looking for TTY/TDD number, here it is 800.305.5109 (only TTY/TDD Number). For additional assistance locating this contact information call at 866.817.2836.

Contact us from outside the U.S. (International Travel Support)

  • Call international collect: 1.315.724.4022 (international cell phone roaming charges may apply)
  • For credit card issues: 1.757.677.4701
  • For debit card issues: 1.315.724.4022

Bank of America Loans For Health Care Professionals: 800.497.6076

Bank of America Military & Student Banking Customer Service

If you are looking for mailing addresses of military banking and student banking support, please find here, Military Banking: Bank of America, TX7-400-01-15, San Antonio, TX 78208-8000 and Student Banking Group, PO Box 182174, Columbus, OH 43218-2174.

Phone Numbers

If you are looking phone number for student banking instead of mailing address, here it is their Student banking Phone number 800.432.1000 and Contact Number (international location): 1.315.724.4022 (international collect; cell phone roaming charges may apply). If you are looking for lending, please contact at Student lending section by calling at 800.344.8382.

If you are looking for phone support for Military banking, please use this phone number 800.334.1920. If you are calling from outside the United States, use this phone number 1.210.978.5000 (international collect; cell phone roaming charges may apply).

If you are an existing customer and looking for phone support of safe deposit box, please use this contact number 800.432.1000.

Bank of America Mobile Banking Customer Service

If you are looking for mobile banking customer support, please use this mailing address here, Bank of America, PO Box 25118, Tampa, FL 33622-5118 and to get phone support, please use this number 800.432.1000 (Mobile Banking support number only).

Bank of America Mortgage & Home Equity Customer Service

If you are an existing customer with current mortgages (Existing mortgages), please reach out at 800.669.6607 (Mon–Fri 8 a.m.-9 p.m. ET) to get customer support. If you are looking for phone support for New home equity applications, please reach out at 800.779.3894 (Mon–Fri 8 a.m.-10 p.m. ET, Sat 8 a.m.-6:30 p.m. ET).

If you are a having Existing home equity accounts, please reach to 800.934.5626 between Mon–Fri 8 a.m.-9 p.m. ET. If you are not an existing customer and looking for New mortgage, please reach at 800.270.5746 between Mon–Fri 8 a.m.-10 p.m. ET, Sat 8 a.m.-6:30 p.m. ET.

Bank of America Online Banking & Bill Pay Customer Service

If you are looking for customer support and service for online banking and bill pay, their mailing address is, FL1-300-02-07, PO Box 25118, Tampa, FL 33622-5118 and to get phone support, please reach to 800.432.1000 (Online Banking support Number).

Bank of America Privacy & Security Customer Service

If you are looking for private and security customer support mailing address, here it is, PO Box 25118, Tampa, FL 33622-5118. To get mailing address for privacy support, please use this address, Privacy Assist® Customer Service: PO Box 220510, Chantilly, VA 20153-0510.

To report a lost or stolen ATM or debit card, please reach out to this number 800.432.1000. If you are not located in the US and calling from international number, please use this 1.315.724.4022 (international collect; cell phone roaming charges may apply).

To report a lost or stolen credit card, please use this phone number 800.732.9194. If you are calling outside of the United States, please call 1.757.677.4701 (international collect; cell phone roaming charges may apply).

To report a lost or stolen check book, please use this customer support number 800.432.1000. If you are located outside of the US, call on this number 1.315.724.4022 (international collect; cell phone roaming charges may apply).

Report Fraudulent or Suspicious Activity Contact Details and Numbers

If you have received a call with fraud activities, or suspicious activity related to Bank of America, please inform at customer support number, for ATM or debit charges, please call on 877.366.1121 (ATM or debit charges). To get information or customer support for Mortgage accounts, please call on 800.669.6607.

If you have Home equity accounts and looking for support, please contact at 800.934.5626 (Home equity accounts) and for online banking support, please call at their phone 800.432.1000.

If you are looking for support in Spanish language for all work (Bank of America), please call 800.688.6086. If you are looking for all other customer support from Bank of America, please call at 800.432.1000, 1.315.724.4022 (international collect; cell phone roaming charges may apply).

Bank of America Small Business Customer Service

You are an owner of small business and want to open a new account, please call at 866.543.2808 (Customer Service Support for Opening a new account). To get customer support for Remote Deposit Online support, we suggest you to contact at 877.270.1242.

If your concern is not related to new account opening or remote deposit online, get your query answered at General servicing questions support number 888.BUSINESS (888.287.4637).

If your query is related to merchant services, please call at 800.430.7161 to get dedicated support for Merchant Services of Bank of America. If you are customer of online banking of Bank of America, and have any query related to it, please call at 866.758.5972 to get support for Online Banking.

We strongly suggest you to call on 888.606.4545 for Intuit(R) Online Payroll support from Bank of America.

Bank of America Email Format and bankofamerica.com Emails

To contact any employee, officer, or executive of Bank of America, use our suggested email format, two successful and most used email formats are, firstname ‘.’ lastname, john.doe@bankofamerica.com, Uses 89.2%, and firstlast,  johndoe@bankofamerica.com, Uses 3.1%.

Related Article: Fannie Mae Headquarters Contact Details

Article last re-published on November 1, 2020.

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19 thoughts on “Bank of America Headquarters Address, CEO Email Address and Contact Information”

  1. I been calling BOA for weeks bout a fraud claim too be on hold long the 2hours each time I call and then still aren’t able too speak with no one how could I contact the corporate office

    Reply
  2. Working with your bank sucks. I received a letter from what looks like your bank and have tried to speak with a real person about the information requested. When I call the number on the letter, I am clearly not speaking with someone in America even though they say they are from Texas they do not know what city in Texas they are in. So, I asked where I could speak with a real person face to face and they provided the address of a few locations where there were no people to speak to. When I tried to use the teleconference machines, the person on the other end provided me the address and phone number of more 2 more locations which did not have a person to speak with. The final address provided was an apartment building in other words it was not a bank.
    I will not give my personal information to someone on the phone. I will not update my banking data on the phone, I will not talk to a blank screen in an open room with a voice from somewhere that I do not know about a letter that I am not sure who it is from. If this is your example of customer service it sucks. I do not wish to be part of your bank if this is your customer service business model. It appears to me you are updating your database to sell my info to the Chinese who have bought into your bank.

    Reply
    • It sounds like you have received one of millions of letters sent out yearly by those attempting to perpetrate fraud. No. Bank of America did no sell your information. Anytime you use a card an electronic footprint of your information is captured, and all your information is on any check you may write. Data breaches you hear about could be how your information was obtained. Take your letter to your Banking Center so it may be forwarded to the Security Dept

      Reply
  3. Very frustrating. My account balance went to $0. I have been trying to contact customer service all day. No online chat. I have been on the phone for hours. Your make an appointment by E mail does not work. Very frustrating

    Reply
  4. You guys have had my account closed for no reason all i did was order a new card because i lost mine and you guys closed my account then you froze it …so my kids didnt even get a christmas because of your guys b.s your pulling all i did was order a new card and fir that you guys have put me and my family through hell no xmas no food no nothing we are even living out of a car now because you guys kept my money …..i hope you guys know that you are horrible people and you broke my kids hearts cause no christmas thus year due to your failures as a bank

    Reply
    • They’ve done the same thing to my family. Ive got 4 deposits sitting in my account and they’ve frozen it ripped me off for 800 bucks…customer service hangs up on me wont transfer me to a super visor when i ask they tell me ok and then the recording that comes. On when you fist call in comes on and it takes you through the whole thing like you just called in. Edd verified my identity over a week ago. Ive got the text and email to prove it. Bof a call center has a personal vendetta against me because their rep got snooty worth me and i told him I’d whoop his punk ass .so now they play their games well that’s ok because ion about to sue bof a and every one of their customer service reps that have played a part in this games will be named as well. I’m not playing games. Can you believe that someone managed c to goo to a citi bank atm with draw 800 bucks in one shot I can’t even get. 800 in one shot i have to do 2 transactions to get 800 bucks at a bof a atm no one can answer me as to how that could be and herws the kicker my wife was at her work buying groceries on camera when 10+ miles away someone was at a citi bank ripping me off for 800 and they have the odacity to say its not fraud traating me like the crook 8 weeks later imin fro t of starbucks flat broke no gas or food and v can’t get to my money because these *astards wont unfreeze my account. So ive found an attorney And im gonna sue them i need edd to me papper checks so i no longer have to deal with these crooks whom I whole heartedly believe stole my money.

      Reply
      • Crazy because someone has been at a citi bank using my card! Im out of town in iowa and my card is in my wallet but in California someone is supposedly using my card checking my balance at a citibank.

        Reply
  5. You lost my December payment, sent my January statement four days after it was due, charged me late fees on both and sent a letter telling me to pay immediately. I have called both the number on the letter, and the number on the statement and was told you were not responsible for the post office not delivering on time.

    I tried emailing Mr Moynihan, but it was kicked out.

    I have been a customer for over 25 years. What happened to the nice people I used to deal with???????

    Reply
  6. My checking account has been closed without prior notice or recourse. The reason… I apparently offended a nasty teller after being denied access to a “signature guarantee” that would have allowed me to deposit a Treasury stimulus check without my wife’s signature. I was sent away twice, being told during my first attempt that I needed her signature; when I retuned I was told that she had to be there physically. I contacted a Regional VP who commiserated with me. We had a prior problem when I was denied access to the branch without a mask, being an elder citizen with medical problems that made me averse to wearing one. NJ’s Governor had issued two decrees allowing such as I access without a mask. I was made to wait outside until all customers had exited the branch; then all others seeking access were made to wait until I was finished! I was humiliated. Now, upon the second egregious failure by branch staff I have singled out and my account closed. The BOA branch in Clinton, NJ is the epitome of poor service. They had closed all their drive-up windows which would have allowed “distance” during the Covid-19 chaos. Instead they decided not to reopen them to save on the cost, instead creating a new ATM at the site of the drive-in windows. Their staff are unfailingly rude and terse, there are rarely more than one teller on duty despite long lines. I’m switching to a better bank.

    Reply
    • Being, per your own admission, “an elder citizen with medical problems”, you are high risk for severe COVID-19 disease and death should you contract the virus, thus you are exactly the type of individual who should be taking full precautions, including wearing a mask in public spaces. It will protect you as well as others, some who may be equally as vulnerable as yourself. The bank did the best they could to mitigate the risk you posed. If you don’t want to be “humiliated” in the future, wear a mask or conduct your banking online from home!

      Reply
  7. I have been trying since August, 2020 to get someone at Bank of America to correct my mortgage account. I have paid all my payments, and yet my statement still says I’m $7,263.28 behind in my payments. Your records still suggest that my escrow account is -$2,214.73. Bank of America has had no problem processing my checks; however, it has now been 8 months that I have been calling and asking someone to correct my account. Each person I’ve spoken to has assured me that the error will be corrected, and that they payments you have in a suspense account will be applied to my mortgage. No matter how many times I’ve called or how many promises I’ve gotten, still my account is not correct. I want this corrected immediately. No more patient waiting. I also want a corrected year-end tax statement that shows what I paid in 2020, not just what Bank of America gave me credit for paying while you erroneously kept my payments in a suspense account.

    The 8 month delay in getting my account corrected is unacceptable.

    I have contacted an investigative reporter in hopes that bad publicity might get someone to fix your errors that have gone on for far too long.

    Reply
  8. Your bank hours no longer work with my hours. You guys close at 4pm Monday through Friday in NC. Plus, half of the banks are temporary closed. How is a person suppose to renewal a CD if your hours till 4pm. You don’t have at least on day till 6pm. Then it is so impossible to get a hold of someone on the phone. Not to mention a phone number for Corporate.

    Reply
  9. I have been with Bank of America for over 15 years and finally paid off (at least I thought I had) my second mortgage, and was told we had, however Bank of America sent a letter stating there was a $27.00 lien release fee. Now for the past 15 years was never late paid early and was told the payment had to be a certified check. That any payment other than that would not be accepted. I am so glad to be done with this bank nothing but headaches. I will tell others how Bank of America treats loyal customers.

    Reply
  10. I have been a B of A customer for over 50 years. 2x in the last couple of years i applied for a home equity loan and 2x i was denied. My credit rating is good, never filed for bankruptcy or had any repossessions. On my recent loan i was denied because of the Covid-19 forbearance. I was told that there would not be any penalties involved in applying for a forbearance. If i would known the truth i would have never applied for the forbearance. I will be contacting and filing a complaint with the Government in this matter.

    Reply
  11. There is a branch in Richardson Texas 551 S. Plano Road. The manager or managers in this branch shall be fire!!
    The make costumers wait in the sun for more than 30 minutes outside.
    I am definitely moving mi accounts to Capital One Bank.
    The employees inside are also rude, it may be because they are overworked and frustrated.
    I just hope this is fix ASAP

    Reply
  12. I recently applied for a loan modification, due to the fact that I lost my husband due to COVID-19 in January 2021. With the lost of income and uncertainty about everything I am facing I ask Bank of American for help! I am now a widow with three boys to take care of and support and I need a little help. I’m not asking to live in my home for free but to help make my mortgage payments more affordable. The letter I received in the mail was “ Its not in our best interest to modify your loan”…. Really??? What??? I wasn’t asking for help in the best interest of the bank I was asking for help in the best interest for me and my boys. I can’t believe with everything that’s going on in the world right now that Bank of American would care so little about their customers.

    Reply
  13. Bank of America branch at

    3881 Richmond avenue
    STATEN island NY 10312

    The flag on the roof is all ripped up and looks really bad should be replaced.

    Reply

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