Dell Technologies Headquarters Address, CEO Email and Contact Details

Dell Technologies is a world famous MNC, headquartered in Round Rock, Texas, United States. The company is lead by Michael S Dell as the Chief Executive Officer since 2007. The company was founded by him in 1984 initially headquartered in Austin, Texas. Dell Technologies is listed on the NYSE with stock name DELL. As of December 13, 2019, the stock price is US$49.35. Dell EMC, RSA, Alienware, VMware, Secureworks, Dell EMC Isilon, Bluefolder Inc., Quest AppAssure, Quest KACE, and Clerity Solutions are some of the popular subsidiary companies of the DELL.

Dell is one of the oldest players in the market, started selling computers through their official website in 1996. So, let’s see contact information of Dell Headquarters, including customer support number, toll free, and headquarters address.

Dell Technologies Headquarters
Dell Technologies Headquarters

Dell Technologies Corporate Headquarters

The corporate headquarters address of Dell Technologies is 1 Dell Way, Round Rock, TX 78664. Do not forget to save this corporate headquarters address to send your letters to the highest level of the company.

Do not forget to save corporate office phone number 1-877-717-3355 to talk with corporate headquarters.

Dell CEO Email Address

Michael S. Dell is the current Chief Executive Officer of the company. Please save his email address: michael_dell@dell.com. Please do not use your simple or customer support related queries to him. Please get in touch with him if you have tried all the ways to solve your query.

Dell Technologies Sales Enquiries

If you are searching for Contact Sales Inquiries Number, then you can call on 1-866-438-3622. The sales inquiries email address of Dell Technologies is us_sales@dell.com.

Dell Technologies General Support Phone Numbers

The contact number or support number for the deaf, hearing impaired or speech impaired is 1-877-DELLTTY. To contact ProSupport for Client Software, kindly call on 877 459 7304 extension 4310039.

If you are Home Users and want to Premium Support & Premium Support Plus, then please call on 1-800-624-9896. The contact number for VMware is 800-822-8965.

If you are looking for Alienware contact number, then please call on 1-800-254-3692.The Dell EMC Support number is 1 800 782 4362 (1 800 SVC 4EMC).

The contact details for Home Users In Warranty, kindly call on 1-800-624-9896. for ProSupport Plus contracts includes ProSupport powered by Copilot, please call on 866-516-3115.

If you are Home Users and Fee Based Out of Warranty customer, then you can call on 1-800-288-4410. The ProSupport contracts includes ProSupport powered by Copilot is 1-866-362-5350.

For Home Users – Fee Based software support, please call on 1-866-795-5597. For Large Enterprise & Public Sector basic support, kindly call on 1-800-456-3355. If you are looking for Monitor Support number, then please call on 1-866-618-2044.

For Small Business like 1-499 employees basic support, please call on 1-800-822-8965. If you have query regarding to Mobile Devices (Phones) & Tablets, kindly call on 1-800-308-3355. The General Phone Support number is 1-877-671-3355.

Dell Investor Relations Contacts

The Dell investor relations mailing address is One Dell way, Round Rock, TX 78682. If you want to contact investor relations through call, then please call on +1 512 728 7800 or email at investor_relations@dell.com.

If you are looking for more details of Dell Technologies, then please visit official website.

Dell Media Contacts / Newsroom

You can contact Dell Global Public Relations or median contact through email at Media.Relations@Dell.com.

Dell Technologies Contact the Partner Experience Centre

You can contact the partner experience center through call on 1-877-898-6225.

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Article last re-published on November 15, 2020.

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12 thoughts on “Dell Technologies Headquarters Address, CEO Email and Contact Details”

  1. I wish this would be seen by Jeff Clarke, Dear Mr. Clarke. I’ve had my computer for a while and finally the annual support ran out. I took the option for $239.00 for one year to continue. Purchase History Customer No. Feb. 24 2020, sales rep. Julieta Morales. Unfortunately whenever I have called my information comes up but am unable to go further because it automatically states I have no Software Support and would I like to see options. One call went for 1 hour with back and forth issues and I never get it resolved. I called a neighbor. Now I called today because of a need to work up Webcam. My doctor wanted to talk to me about the Coronavirsus that I think that I have. But again no one can get back to me for at least two days. My appointment would have been 10:00 on Thursday. Unfortunately since I never have made a lot of money, I can pay my expenses but I do not own a cell phone to even talk to them that way that they can see my face.

    Reply
    • I got similar call from Sales rep Juleita Morales today on 17 march 2021. She charged $228.20 on my account to extend the warranty. It never showed up on my system. Its been 2-3 hours I have tried to contact customer care but didnt get anything. I read your post. I suspect its a scam and they even took my credit card info.

      Reply
  2. I purchased a Alienware Curved Monitor AW3418DW.
    I was to receive a $100.00 gift card. I was told that the gift card was sent around Aug 16/18/2019. I might have tried opening it but I didn’t know how.
    I started sending messages as to where was it. Sept. 16, I am Simran and in regard to your recent contact, I have assigned your case. I would like to inform you that our backend term is investigating about the gift card. I will get back to you once I receive an update.
    30 emails later that really didn’t happen.
    THEN I GET THIS. SO ALL THE EMAILS I SENT MANY TELLING THEM I DIDN’T KNOW HOW TO OPEN UP THAT EMAIL AND NEEDED HELP. I HAVE A DISABILITY – BULBAR POLIO – COMPREHENSION PROBLEM. AWARD DISABILITY IN AUGUST 2010. AFTER THE POLIO CAME BACK ON ME THE SECOND TIME CALLED POST POLIO SYNDROME. AND
    I STARTED MAKING MISTAKES. I GUESS YOU COULD CALL SOCIAL SECURITY DISABILITY AND GET IT CONFIRMED. THEY ONLY SENT ME IN THE MAIL THAT I RECEIVE MY FIRST CHECK THE FOLLOWING MONTH. OR YOU CAN POSSIBLY EMAIL DR. RICHARD BRUNO, AND HAVE HIM GIVE YOU THE INFORMATION. HE IS ON FACEBOOK AS A POLIO AND I BELONG TO HIS COFFEE CLUB. OR THE NEUROLOGIST IN WESTMINSTER, MD. SHE IS NO LONGER THERE BUT THE REPLACEMENT COULD CERTAINLY LOOK UP THE RECORDS AND SHE IS LOCATED AT THE FISHER BUILDING, WESTMINSTER, MD. OR SHE COULD GET YOU THE RIGHT CONTACT.
    SO I HAD PROBLEMS, COULDN’T GET RESOLVED AFTER 30 EMAILS AND NOW I’M TOLD THAT I WAS TOO LATE – BYE. REALLY SURPRISED WITH ALL THAT RUN AROUND ALL THAT TIME OF ASKING AND NOTHING. YEARS AGO I WORKED AT RANDOM HOUSE AND ORDERED DELL FOR PEOPLE AND THE PEOPLE WERE SO NICE. I HEARD ABOUT THE VACATIONS THAT THEY COULD TAKE IF THEY SOLD THEIR PRODUCT AND I THOUGHT WHAT AN INCENTIVE, GOOD FOR DELL. NOW THAT HAS ALL CHANGED – SO SAD.

    Marilyn Chrest

    Subject: Dell Order – Visa Card Inquiry – Incident

    Reply
  3. i would like to bring attention that during this corona pandemic we are getting so much of advertisement for work from home.and i tried to apply.he send me his employment id card and all certificate.i hope this comment company may read because i want to ask them that do they know about all this scam or not.the salary which they offered was imagunary.they are giving all the letters o company”s letter head with signature of CEO and will ask for 400$membership fees.my motive is to bring an attention of HR staff to please cross check for this.if you want all proof please contact me in my mail.i will send you all the papers with signature and photos. thank you

    Reply
  4. Dell USED to be the greatest place for computers, I started with them in 1998 or so, and have purchased at least 15 computers over the years. I did another order last week and will promise that this will be the LAST ORDER EVER with Dell!!!!! I’ve called to check the status as the fed ex tracking thing shows no movement after three days. I get LONG hold times of 15 minutes or more, a CSR who can’t speak English well enough to understand him, then get hung up on when I request a supervisor. Dell used to be much better than this, if that’s the way they chose to function now we’ll find computers elsewhere.

    Reply
  5. Boeing and myself as a Boeing employee purchase Dell computers exclusively. I recently had a hard drive crash and although I have a windows product key I have been informed that the version of windows that i purchased is no longer supported by Microsoft. I am aware of the Microsoft support development, but I purchased a copy of window 7 and if dell were to have provided me with a hard copy which was once common practice, i could install it on my new harddrive and be up and running. I paid for a copy of windows and expect to receive what i paid for. I may have to purchase another copy of windows, but I plan to elevate this issue amongst Dell, Boeing and anyone else that will or will not listen.

    Reply
  6. Aloha, I am a business owner. Have used Dell products for years. Your customer service staff is one of the worst I have ever encountered. I ordered another computer on 1/28. Yesterday I got an email saying it wasn’t shipped because there was no physical address. But there was a physical address. I was hung up on deliberately 3 times by different agents. The last one just let me sit for 10 minutes while she talked in the background with other workers. No reason given for the delay. Didn’t help me resolve any issues at all, stating, “Only we have to cancel your order.” This is appalling. Your answering system is also so useless and I expect better from a huge company like yours. If I handled my customer service as your company does, I would have no business. Really? 3rd class service from a company like yours? Certainly you can do better can’t you? It didn’t help that the agents were from India or Pakistan, with such heavy accents that I had to ask then to repeat what they were saying because I couldn’t understand them. Do better Dell…..you should be ashamed. When I order something for my business, I don’t need such uncalled for run around….I need the product!

    Reply
  7. Dell brand is good
    The service is ridiculous, I really had a bad experience, Manager supports the lazy worker , after paying the requested amount as per the quotation they sent me a wrong item, took 3 months to deliver the product . Product performance is very poor.
    Other manager sent an email asked the issue after sending the details even he is not responding…
    I m helpless, not able to escalate my issue
    What’s happening ?

    Reply
  8. How do I contact someone in Texas ALL my emails get intercepted by this ONE guy in advanced resolutions. He REFUSES to let me talk to anyone else.

    Reply
  9. This email is in regards to the experience I have had after ordering computers from Dell.  Because I heard good things about your product I ordered two computers  for my daughters remote learning in September 2020.
    One of the computers came with the issues from the start. It would shut down in the middle of her classes and often times would freeze.  
     
    We spent 2 hours on hold trying to call your tech support and didn’t get any assistance.  Later we tried to contact your tech support by text and at first received many videos about how to rest the computer. We did them all. Nothing happened. At this day my daughter couldn’t attend her remote classes. A day later, after contacting tech support again, a tech recommended us to take the computer apart to fix something inside. I refused it and pushed the company to take the computer back for service because we paid for the one year warranty, it was not easy but I made it happen. We sent our computer on 02/11/2021.
    Since then my 11 year old daughter has been using her PHONE for remote learning.
     
    On 02/24/2012 I received an email saying:

    We have reviewed your case and due to a part being back-order, Part ETA is ([12/3/2021]). We would like to offer you a refurbished system replacement. If the part becomes available before the order number is generated for the exchange, Dell will cancel the exchange and move forward with the part replacement to fix your system.

    Please respond to this email if you are in agreement with a system replacement. Once in agreement, you will receive another email with the hardware specification. A system replacement will be for a like machine. This means that it may not be the exact model of your current machine but the hardware specifications will be the same or better as your system. Please confirm the shipping address.
    Thank you for choosing Dell
    Dell | Dell Technical Support

    Till now we still haven’t received our computer. I tried to contact Dell tech support multiple times. They keep saying that:

    “I see that the repair is in progress and the team is waiting for the part and checking for the part availability as soon as they receive the part they will repair the system and deliver it back to you.
    I understand this is difficult but I apologize for the inconvenience caused and request you to please wait for the team to get back to you with the updates.”
     

    On all of my questions why they are repairing the old computer instead of sending me a replacement they are answering:

    “I reviewed the details of this case and see that you’ve been working with our Escalations team. Unfortunately, we will be unable to assist you as, once the case is escalated, they will be your single point of contact. Hence, please continue working with our Escalations team for further assistance.”

    I don’t understand what is going on. I tried to contact Dell tech on my Facebook page and explained that my daughter cannot do keep attending her school on her phone and I received:

    “I understand it would be difficult to study without a working computer, and I’m sorry about the situation. I am keeping constant tabs on the service to ensure there are no unnecessary delays. I’ll also keep you posted regularly with updates.”

    This is another one:

    “Hi,

    I’m Dayanand, one of the Supervisors at Dell Social Media Support. Lavanya brought this case to my attention. I’ve reviewed your journey with our support team, and I apologize for the inconvenience you’ve experienced.

    My sincere apologies for the delay and I regret the inconvenience caused to you, I understand the requirement of working Laptop and, let me help you in addressing the queries and I will do the best to help you in resolving the issues of the computer.

    Your feedback is valuable to us, and we’ll be working on these areas to improve our services. Now that you’ve reached out to us, we’ll make sure to put in our best effort to turn around this experience for you and have your concerns addressed at the earliest.

    Your resolution expert will be in touch with you to help you and will advise the next course of action, and I will also be constantly monitoring the case until closure.

    Thanks for your time and patience.

    Best regards,
    Supervisor
    Dell Social Media Team”

    I contacted multiple techs and keep getting the same answer. Looks like they are copying and pasting the same words and don’t understand what I’m asking.

    They also said that “escalating team” will call me (I don’t understand the reason) so far I received no calls. I asked for the escalating teams phone number and received no answer.
    I don’t understand what is going on. Dell is holding my private property for 2 months and I have no date when I will get my computer back. By the way the tech said the warranty on the replacement computer will not be extended so if problems arise again I will not be covered and I will have to pay for repairs on my own.
     

    Please help me to receive a refund of my money because I don’t want to deal with your service people anymore  I’m not rich enough to buy another computer for my daughter without the refund.
    Best regards,

    Reply
  10. Hi,
    I am Kamal Malhotra. I wanted to extend my dell warrantly. Customer care asked me to give my credit card info along with sensitive information. I initially hesitated to provide the info but later they emailed me that they are ensuring my credit card safety and they said there is no way to extend the warrantly except providing the info. I agreed and someone from customer care Dell called me and aksed me to pay $228.80 for extended warranty. After I paid, untill 1 hour it was not reflecting in my account. I called customer care. A lady picked up the call, talked for about 23 mins and didn’t give any conclusion solutions. She keeps on insisting there is some technical difficulty at my end. She keeps transferring my call and later ask me to call to technical support again. I doubt this transaction. Could you please help me in this regard?

    Reply
  11. I sent my computer for repairs and after the repair it was sent to the wrong address. I live in Virginia and it was sent to the state of Washington. I have contacted them continuously but to no avail. Now I feel I am being ignored although I continuously contact them. They transfer me around but I get no help.

    Reply

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