Prudential Financial Contact Details, and Headquarters Address

Prudential Financial (NYSE: PRU) is US’s largest insurance company with its headquarters based out of  New Jersey, US. PRU is successfully running under chairmanship and execution of Charles Lowrey (Chairman and CEO) and Robert Falzon (Vice Chairman) with total assets and revenue amounting to US$ 1.456 trillion and US$ 7.863 billion respectively.

The company is currently serving all over US and several other locations through out the globe with a range of  life insurance products. Here is our consolidated list of contact details of the company.

Prudential Financial Headquarters
Prudential Financial Headquarters

Life Insurance (Questions about your policy or filing a death claim)

If your Prudential Financial policy numbers beginning with the letter “V”, kindly call on 1-800-944-8786. For all other policy, please call on 1-800-778-2255.

You can contact Prudential Financial Intermediate & Weekly Premium Policies through call on 1-800-575-7780 and Select option 2, Policy numbers beginning with the letter “M” or contain 9 digits.

For Assistance with Online Account Access, kindly call on 1-800-PRU-HELP (778-4357) for Individual Life Insurance, Mutual Funds, Annuities & Retirement.

LINK by Prudential

For link by Prudential Financial, kindly call on 1-844-PRU-LINK (778-5465).

Retirement Pension Plans

If you want to contact Prudential Financial retirement pension plans, kindly call on 1-877-778-2100 for enrolled participants. The contact number for counseling for job changes and consolidation strategies is 1-800-992-4472. If you are bot a client yet? then please contact at 1-800-353-2847.

For Customers with Disabilities

The Prudential Financial Text Telephone Number Access TTY devices only is 1-800-778-8633. For Web Accessibility Help, kindly call on 1-844-PRU-4ALL (778-4255). For employment verifications for prudential employees, kindly call on 1-800-778-3279.

Group Disability & Life Insurance

If you want to do Disability – Claims or questions about your policy, then you can be call at 1-800-842-1718. For Absence & Family Medical Leave – Claims or questions about your policy, kindly call on 1-877-367-7781.

The contact number for Group Life Insurance – Claims or questions about your policy is 1-800-524-0542. For Group Universal Life and Group Variable Universal Life – Group Policies provided through an Employer, kindly call at 1-800-562-9874.

The contact number for Record Keeping Services (Beneficiaries and other records) is 1-800-778-3827. To enroll in coverage, kindly call on 1-877-232-3619. For Medical Underwriting – questions about the process or requirements, please call on 1-888-257-0412.


You can contact Prudential Annuities for Individual Contracts through call on 1-888-778-2888. The mailing address is Prudential Annuities, P.O. Box 7960, Philadelphia, PA 19176.

The Prudential Annuities Overnight Mailing address is Prudential Annuities, 2101 Welsh Road, Dresher, PA 19025.

Mutual Funds & Investments

The contact number of Prudential Financial Mutual Funds is 1-800-225-1852. For Pruco COMMAND or Investor Accounts, kindly call on 1-800-235-7637 or fax at 1-855-308-4434.

The office address of Prudential Financial mutual funds and investments is Pruco Securities, LLC, COMMAND Service Center, C/O National Financial Services, LLC, PO Box 145433, Cincinnati, OH 45250-5433. The Simple IRA number is 1-800-298-1345.

Long-Term Care Policies

For long term care policies, kindly call on 1-800-732-0416.

Media Contacts

For Prudential Financial media contact, please email at

Contact Investor Relations

You can contact Prudential Financial investors through email at The office address of Prudential Financial investor relations is Prudential Financial, Inc., Investor Relations, 751 Broad Street, Newark, NJ 07102.

US Applicant with a disability who needs a reasonable accommodation to complete the application process

  • Call: (800) 433-8960 prompt 4
  • Email ID: accommodations.h&

Misuse of Prudential Name in Fraud Schemes

  • Prudential’s Corporate Investigations Division Email:
  • Fraud Hotline: 1-877-362-9232

Social Media Accounts and Pages

Article last re-published on March 19, 2020.

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