Macy’s Headquarters Address, Mailing Address, IR Email Address, Media Inquiries Email Address, and More

Macy’s is a large American department store chain headquartered in Cincinnati, Ohio, United States. The company was founded in 1858 by Rowland Hussey Macy. Macy’s is led by CEO Jeffrey Gennette since March 2017. Macy’s is a good place to buy kids’ products, jewelry, handbags, men’s products, and women’s products. The company offers a good range of products at a good price. Their discounts are available on both retail stores (offline) as well as an online store.

Don’t forget to check out the latest credit card offers on shopping with Macy’s. In this article, we have provided the headquarters contact info of Macy’s, including corporate office phone number, HR email address, headquarters address, and more. So, let’s see!

Macy's Headquarters

Macy’s Headquarters

Macy’s Corporate Headquarters Contact Information

If you have any questions, complaints, or have feedback, please do not forget to share with high authorities in the company. Do you want to send your letter or mail? please use this Macy’s headquarters address: Macy’s Headquarters, 151 West 34th Street, New York, NY 10001. To get the quickest resolution, a complaint must be filed with the concerned store or customer service department first.

To talk with headquarters staff, please use this phone number 212-494-3000. Please dial this contact number during working hours only. We encourage you to use your complaint ID, or anything to describe your issue.

Credit and Customer Services Contact Info

If you are a customer and have some issues, problems, or feedback, please use this mailing address: Macy’s Credit and Customer Services, 9111 Duke Boulevard, Mason, OH 45040. This postal address can only be used for credit and customer services. To talk with credit and customer services for Macy’s, please dial this phone number 513-398-5221. Do not forget to call during working hours only!

Media Relations/Press Contacts

If you are from a media house including online news portals, TV news channels, newspapers, magazines, or any other news agency, please use this mailing address for media inquiries: 151 West 34th Street, New York, NY 10001. To send your media inquiry over email, please use this media contact email The company has set up this email address for press inquiries only.

Investor Relations/IR Contacts

If you have any questions, queries, or concerns related to IR, please share your concern using this mailing address: Macy’s, Inc. Investor Relations, 7 West Seventh Street, Cincinnati, OH 45202. To talk with the IR department, please dial this phone number 513-579-7780. You can also share your concern or problem at this email address:

Related Article: How to Contact Rite Aid Headquarters

Share Transfer Agent Contacts

If your query is related to the share transfer, please contact Macy’s share transfer agent. Here is their mailing address: Computershare Shareowner Services, PO Box 505000, Louisville, KY 40233-5000. To talk with the stock transfer agent on a telephone line, please dial this phone number 1-866-337-3311.

CEO Email Address

Jeff Gennette is leading the company as the CEO of Macy’s. He is very keen in making customers happy and grow the company.

Do you have a question; how do I complaint to Macy’s CEO for bad experience? Please share your concern and experience (in brief) to this email address (Macy’s CEO Email Address):

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