Dollar General Headquarters Information, Contact Details, and Email Format

Dollar General is a large American retail chain headquartered in Goodlettsville, Tennessee, United States. To buy healthcare products, baby products, office & school products, personal care, and many others, Dollar General is a big name among the buyers. It is one of the best ways to buy products online in the US. They have captured good market share online as well as offline (through retail store / outlet) across the US.

The company is listed on one of the largest stock exchanges in the US i.e. NYSE. The stock name is DG. The Chief Executive Officer Todd J Vasos is leading Dollar General since June 2015. In this article, we have provided contact information of Dollar General including headquarters address, corporate office phone number and more. So, let’s see!

Dollar General Headquarters
Dollar General Headquarters

Dollar General Corporate Headquarters Contact Information

The company based in Goodlettsville TN, full address is given below. You can submit your query and raise concern too based on your requirement.

  • Headquarters Address: 100 Mission Ridge, Goodlettsville, Tennessee 37072
  • Mailing Address: As Above
  • Phone Number: (615) 855-4000

Dollar General Customer Support Numbers

If you are an existing customer or new one, you can get customer support service from given below contact number. This customer care number is applicable for your online shopping question to get quick response.

  • Customer Service Department Phone Number: 877-463-1553
  • Customer Care Contact Number: 1-800-678-9258
  • Email Address: custsvc@dollargeneral.com

DG Mobile Alerts on Your Phone including Offers and Coupons

If you are looking for good deals, discount coupons, and offers from Dollar General, we suggest you to signup with their mobile alerts. It is easy to do it. Please write text message from your mobile as given below:

  • SIGNUP and send it to 34898

Dollar General Media Inquiries Contact

If you are looking for further information about latest news, concern, query, or anything related to DG news, please reach to the media team. Please find below email ID and dialing number for the same.

  • Email Address: dgpr@dollargeneral.com
  • Phone: 1-877-944-3477

DG Paid Advertising Inquiries Contact

To get further information about DG paid advertising, please reach to the paid advertising section at below number:

  • Phone: 615-855-5775

Dollar General HR Inquiries / DG Careers Contact

To get in touch with HR team at DG, please use following phone numbers. This helpline number is useful for existing employees, former employees, and interested candidates (future employees / potential employees).

  • Phone Number: 1-888-877-9374
  • Please Dial: 1-855-ASK-DGHR (275-3447)

DG Donation Request

If you are looking for donations from DG, please write a formal written request on your organization’s letterhead. Do not forget to include 9-digit EIN number of your organization. This is general procedure to process your request.

  • Email Address: donations@dollargeneral.com

DG Sponsorship Request Contact

If your are looking for sponsorship from DG for your event? Please call to the sponsorship team at given below number. Do not forget to mention your event details and how it is going to become beneficial to the company.

  • Phone Number: 615-855-4000

Related Article: BestBuy CEO Email Address

Dollar General General Contact Details

  • Certegy (Dollar General’s check authorization provider): 1-866-407-6946 for Returned Check Inquiry
  • DG Corporate Giving Programs Phone: (615) 855-5048 Contributions Hotline
  • DG MSDS Toll Free Number: 1-877-855-8797
  • New Building Sites Bid Information Email: constructionreps@dollargeneral.com
  • Store Facility Maintenance Department Email: StoreFacilityMaintenance@dollargeneral.com

Article first published on April 13, 2020.

Spread the love

78 thoughts on “Dollar General Headquarters Information, Contact Details, and Email Format”

  1. I love DG 12644. All the employees are awesome. friendly and helpful. It is so good to see Linda back. Thank you, AMS

    Reply
      • Manager of Store or Supervisor, Is Racist, Refuses to get a Covid Vaccination To prevent Virus, to all shoppers that are in the Store. The Employee is about 40 years old, Female, 5’feet 9″ Tall. She works at Brick Cedar Blvd STORE. She wares a Mask, she seems mean and agitated, Her employees seem Positive and want to help the customers and Dollar General Company. I will Boycott Brick NJ Dollar General Store, 990 Cedarbridge Ave Brick, NJ 08723-4159,,, Store Dollar General # 11850. So now many Boycott this Store 11850, It is not safe to shop in-person.
        We want to buy the products/ merchandise.
        We want to be safe. All Your Employees should be Vaccinated and show proof to Corporate Office or Be Fired From Employment.
        I want to Spend my Money at a Dollar General But Not Dollar General # 11850, Zip Code 08723. Because your Store has Managers and Employees that may be COVID Passers and Refuse to get Vaccines. They should all be fired.

        Reply
        • Number1, learn punctuation. Number 2, it is not racist to not have coved vaccine. Some may have religious or medical reasons for not receiving the vaccine. I don’t know you or what race you are, assuming human, but not getting the vaccine is not racist.

          Reply
        • Your an idiot with issues. People are free in the US to make choices as to whether they should be vaccinated or not. FYI, that alone doesn’t make her a racist!

          Reply
  2. The store in caryville Tennessee is the sorry store they they do not keep anything stock they keep the store a mess and you cannot find anything I will not every shop in the dollar general store anymore

    Reply
    • The one in Flomaton Alabama has nothing. All the stock is sitting on the end of the isle. The one in Century Florida has a lot of groceries and with no sales tax on groceries in Florida versus the one in Flomaton Alabama one mile away it is worth saving the 10%. I wish the century Florida would keep everything stock more often. They have more customers. As for the one in Flomaton Alabama. Shut it down and move the employees over to century. DG OWNS THE STORE IN CENTURY FLORIDA BUT NOT THE ONE IN FLOMATON ALABAMA. MAKES SENSE TO ME.

      Reply
      • Same in Southern, Mississippi. Almost every store has a majority of their stock, sitting in isles, blocking the rest of their stock.

        From what I can ascertain by casual interviews, the problem lies with corporate.

        They won’t hire enough people
        The people they do hire have their hours cut
        They can’t get quality people because they cheat employees out of full time benefits.

        So what does some “genius” corporate bean counter do?.. Count beans while their shelves are empty or blocked by carts of un-processed stock.

        I see this as a major screw up by corporate.

        Reply
  3. I live catty corner from a dollar general store, Parking is ridiculous and then trying to get a big tractor trailer in the lot is another thing. The drivers that deliver here are not considerate of my property, There is just not enough room for those tractor trailers to Pull into the lot. They need a bigger area to pull into, instead of alleys and a small parking lot. . I have had property damage issues For a long time, Nothing was ever done until this year . I just so happen to be standing outside when the damage happened. I love the dollar general store And utilize it quite often, At other locations, but sometimes just being able to walk down the street or over to it is easy.but I’m so stressed out by them I even hate thinking about coming home to find more damage. I had to go out and buy security cameras because I was never confronted or told about damage they have done in the past. It’s so bad I want to sell my house! Feeling frustrated!

    Reply
  4. The dollar general at 3865 Friars Cove Rd, has only one (1) driveway, and someday, an accident will happen. The store mentioned, is in St. Cloud, Florida. A dg truck has been on their property since yesterday morning, and is an Ugly sight!

    Reply
  5. I just left to dg on Carterville road in Petal,Ms. The flyer on the door clearly says face mask must be worn . Well 2 employees were at the first register when you walk in first of they never even acknowledge anyone was in the store. And the 2nd and most important is neither one of them had any type of face mask on even when people were checking out neither one of them even spoke to any of the people not even have a nice night or even kiss our ass. This store was real nice when opened up but now you cannot even get down the aisles and most important the people that work there are the most unprofessional people I have ever seen. So needless to say I will not be back.

    Reply
    • Anyone who has any type of breathing/ health issue with the mask is EXEMPT from mandates, as WRITTEN IN THE MANDATES. As well, HIPPA “LAW”, would prevent anyone from questioning those employees’ health issue, that precludes mask wearing. Also, These mask mandates ARE NOT LAW, as well they are UNCONSTITUTIONAL. Governors or mayors are NOT LEGISLATIVE and do not impose law.

      Reply
  6. I shop at the Dollar General in Smithton, IL. This store is the worst DG I have ever been in. The shelves are not stocked because everything is still on big carts in boxes. You couldn’t social distance in the store if you wanted to. The big carts are always full and take up space in the aisles. If they stocked the shelves the carts would not be in the way because they would be empty. This in all of the time. Corporate needs to send someone to this store and straighten this problem out. It is a shame that this store is always in such a shamble.

    Reply
  7. Hello,
    Let me say first, I have loved the Dollar General Store ever since I was a child. For the past several years, my opinion is changing. The examples I’m giving were true years before the pandemic. I live in Knoxville TN and these problems are true of four different stores.
    Boxes in the aisle with merchandise in them.
    Very sparce merchandise on the shelves.
    Stale candy.
    One person trying to stock and take care of customers and run the register.
    In the past, I would just go to another store but now I’ve run out of locations. The following stores are guilty.
    Asheville Hwy
    Both Western Avenue stores
    MLK Drive
    Broadway Ave (Broadway Shopping Center)
    Please help.

    Reply
  8. I went in the DG at 2358 Wadhams Rd Kimball, Michigan an there were so many people walking around without mask and even a cashier with no mask. I took pictures of them to report to the State, but decided to let the corporate store know first to see if they can rectify the situation.

    Reply
    • I am glad I was not there, if you had taken a picture of me you would have had a problem. You don’t know why those people didn’t have a mask on. There are medical issues that make people exempt from wearing a mask and a HIPPA law that prevents anyone from asking what their medical issues are or why they are not wearing a mask. If you do not like shopping somewhere where people are not wearing masks, shop somewhere else. Otherwise stop sticking your nose in other peoples business.

      Reply
    • Similar situation in Lansing, Kansas. All the customers were wearing masks except the clerks and a large sign on the door strongly encouraged masks to be worn to prevent the spread of COVID-19. The clerk had plexiglass but she came out from behind the register and the other clerk was all over the store restocking without a mask. The patrons looked concerned over this. The clerks were in their 20’s and 30’s however a lot of your customers are older which is worrisome because this disease effects the older generation more severely and everyone has to shop for food and goods. I only purchased one item and left as quickly as possible.

      Reply
  9. i have been a loyal customer of dollar general for over 15yrs. most of the time i never have a complaint but this is one of those rare times. my 5 off 25 coupon did not work on saturday and i explained that to the cashier and was told thats a problem for the app people. was like a paper coupon works but my preloaded coupon did not. and why would u send me on my way instead of just handling the problem instore. not very good on her part. i called monday morning and got shuffled around and was told someone would get back to me..yea right. u need to work on your customer relations cause this is not how you treat a loyal customer..

    Reply
  10. We just had a new store put in our little town(Shady Dale Ga,) and it’s a great store, just what we have been needing. But, the store has been closing at 5pm every day because of staffing issues? I know a few people have inquired about working there and the store manager keeps telling them to apply online, which they have done with no response. One day there was a hand written note on the door that said apply within. Open interviews now. But when you go in to inquire about a job, all he would say is you have to go online.
    And there is a porta potty outside because the septic system is messed up.
    What is going on with our new store?
    I live across the street from the store, so when the store closes at 5, when everyone else is getting off of work, we sit and watch people after people pull into the parking lot, just to be turned away.

    Reply
  11. I shop at the Dollar Geneal in Charlotte Hall, MD. Recently this store is a mess! Shelves are empty, boxes are in the aisles, stockers stand around chatting with each other, cashier talks on his phone while checking out customers (this happened to me today). This store needs a surprise visit from the district manager. Maybe that will cause the store manager and employees to shape up. I will not return to this store any time soon.

    Reply
  12. I sent my son too the store in frankfort ky and he cam back with my receipt they took more off my bank card the what the original price was then tried too tell me when I called the store that my son pushed money back for $1 when no place in the world gives you the option for $1 cash back numerous times

    Reply
  13. The DG store in Collinsville, Al. has signs posted every where requiring customers to wear masks. I guess the cashiers can’t read because they don’t wear them and don’t enforce customers to wear them. If not for their health, how about the health of others?

    Reply
  14. I went into a Dollar General in Waynesboro PA . I’m not a usual customer just needed creamer, their were two employees both not wearing mask and so involved in gossiping they ignored my search for the creamer. I did eventually find it. I was very uneasy when going to the register thank god their was a plexiglass barrier. I won’t come back this store drops the ball and shows their customers they really don’t care about their welfare. I’ll go back to Walmart at least the employees care about their customers and take precautions.

    Reply
      • You must be a stupid Trump supporter who doesn’t think COVID is real and everything is fake. The mask is not only for your protection but for the protection of others. Maybe you will just catch the Coronavirus and experience the severity of it or worse. Maybe one day you will realize what an idiot you are!

        Reply
  15. The store in Smithton IL. Is the most cluttered store I’ve ever seen! There in consistently roll containers in every isle and on each end cap! Not at all the staffs fault , they work their butts off in there! I can never get to the product I want because of unboxed product setting everywhere!

    Reply
  16. The store in Newbern Tn. is horrible. Shelfs empty. Cant get through the aisle. Most rude employees I have ever meet. Sad thing store has not been opened long at all. No management. Needs to be closed down or all let go. Not hard to retrain or replace people who do care.

    Reply
  17. A veteran is someone who was formally in the military, I take offense to this as my Father is a disabled Veteran. You may want to rethink this in the future.
    This is in reference to the discount offered to Veterans today.

    Reply
  18. I am reporting a nasty rude reprehensible store manager named CHERYL, she manages the Dollar general in North East, Pa. 16428 located at 10670 West Main rd/street, North East, PA. 16428. Store Number: 7108. CHERYL has a temper,severe mood swings goes off and screams at customers and employees often. Chain smoker, nicotine fits. CHERYL has no regard for anyone around her in the store, that includes little children who are frightened when they hear and or hear and see screaming excessively loud at at customer or employee. No wonder she can’t keep help. Another issue is stock is not rotated, old expired product is shoved back and new product put in front. CHERYL needs ANGER MANAGEMENT help. She does belong working with the public. Someone needs to finally do something about CHERYL, as CHERYL is causing you to lose customers. CHERYL has very serious issues. CHERYL is a reflection of you who owns and runs Dollar general Stores..is that what you want to represent you?

    Also all your Dollar General stores most are filthy,unorganized, eye sore pig styes. How can you ignore this public health issue. It’s disgraceful and sheds a light on your poor don’t care ways of running your stores all over the country including Erie, Pa area, Erie County, PA. Have you no shame? Time to clean up,shape up and get decent employees to manage your stores.

    Reply
  19. I am N Flat Rock MI, and I have shopped at Dollar General 4 year’s.. The D.G.Store #08667 is very racist!!!! I spend quite a bit of money every time I visit 1 of the store’s. The Manager at this Store is pass RIDICULOUS… They don’t have s problem with taking your money, but if U need 2 return merchandise, U have 2 go through hoop’s!!! I bought some men sleep pant’s from Store #13056, I misplaced the receipt, but the tag’s were still on them. I didn’t want money back, just change the size… The Manager at Store #08667, refuse 2 exchange them. I was able 2 switch them at another store. This happen N September 2020… Then I made a purchase at Store #13056 N these amount of $167.42.. on October 31st. Well,
    some of the pants were 2 small 4 my daughter ( who by the way is pregnant).. All the tag’s were N tack, and I had my receipt. I went 2 return just those few item’s on November 15th, at Store #08667 and here is what she said!!( When was this purchase made, and then she said, oh, we can’t return this purchase here, U have 2 go back 2 the store U bought them from)!!! I have never had 2 go through something like this!!! But, on the 13th of November, she didn’t have a problem taking my money 4 a purchase I made that day, N the amount of $91.60…. I will NOT do any further business at that store, and I am going 2 let every1 I know and don’t know, DON’T SHOP AT this STORE!!!! Especially, if U R BLACK, which is what I am!!!!

    Reply
  20. On Thursday, November 19, 2020, about 1:15pm, I was being checked out at DG #03885 in Duncan, OK. When I inserted my debit card all machine froze and the store couldn’t make transactions. I told the cashiers I dont need a receipt and could I pay in cash. They allowed me to do so.
    As I was driving from DG into the Main street two DG women ran out waving out me. I immediatedly pulled over. They gave me my debit card that I leave in the stores reader.
    I really appreciated them doing that for me. I was on my way back home in Texas and would have been without my debit card for a bit. Thank -YOU kind workers in DG Duncan, Oklahoma!!!

    Reply
  21. I go to the Dollar General in Steubenville Ohio. I go there often due to it being close to my home and I love the digital coupons. There are always carts full of inventory in the aisles but today was outrageous. Every aisle was filled with multiple carts full of merchandise to the point that you could not get down the aisles and I was unable to find the items I came in for. It was very frustrating and I left to go to another store to buy what I needed. I am also sure this is a fire code violation. There were 2 women working but they were at the front talking to each other and noone was on the floor unpacking carts. Very disappointing.

    Reply
  22. Your manager slandered my wife inside your store and follow her to my car to get more money to pay for merchandise and called her a thrift all way back inside the store and had my wife lift her shirt inside the store pull her bra out and everything I need someone call ***-402-**** resolve this before it goes any further in a court battle.

    Reply
  23. My husband and I visited the Dollar General Store in Tully,
    NY on Nov 21st. about 2:00. While waiting in line, we noticed the MANAGER stocking shelves with her mask UNDER HER CHIN. Even more startling, we witnessed a customer walk up to her to ask a question and it remained under her chin. The store # is 06404. The store manager’s name is “Lori”. Ny husband has a serious health issue. Covid is a serious problem here in NY. The gov. had MANDATED that employees wear masks. Is this stupidity, ignorance, or both? Obviously, you don’t care. I will be contacting DH Headquarters and the health dept. Will never step foot in that (or any) Dollar General.

    Reply
  24. Since the executive order by the governor of North Carolina regarding mask, the Dollar General located at 4820 Fallston Rd, Fallston, NC 28042 has not abided by the state mandate. The governor has recently increased mask requirements, and this Dollar General location is operating as business as usual, with a huge majority of customers not wearing masks.

    This store location will be packed, along with long lines and only one or two customers in the store are wearing masks. The customers wearing masks are having to tell the customers not wearing masks to stand 6ft. away. I was in the store the other day, and a woman who was not wearing a mask was coughing with a very bad cough and there were people shopping in the aisle as her. Not good.

    I feel uncomfortable shopping in this location. To avoid the non-compliance of mask wearing, I started going there at lower peak times but now I have starting shopping at another Dollar General that is fifteen minutes away. There are some customers who do not have the option to go to another location or to another store. This is not fair and a disservice to those customers who have no other shopping options.

    The managers and staff are very nice and always provide great customer service. I’m not sure if the managers and staff are afraid to enforce the mandate out of fear of how the customers will respond. Whatever the reason, the managers and staff should feel supported with enforcing the mandate. If it means having security at the door like other retailers are doing to make sure everyone who enters is wearing a mask, then this store needs that support. This is a state ordered mandate by the governor of North Carolina and the state is fining business who do not comply. Please fix this!

    Reply
  25. This is not a complaint but rather a suggestion. Gardeners not only garden in the summer, but they also repot in the winter when plants are dormant and need new soil inwhich to grow healthy roots. I live in an apartment and can not store soil for the fall and winter and finding potting soil after summer is extremely hard. Why don’t you start selling gardening paraphernalia year-round? There are plenty of us out there! Thank You!

    Reply
  26. The Dollar store in sabetha ks is filthy dirty. The bathrooms are disgusting,and u have to ask for a key to use it. You can hardly get the cart down the aisle bc of the merchandise is on the floor shelves are aray. There is always boxes of stuff to be stocked and just sitting in the way. You cant even yet to look at the clothes they have because it is so packed full of stuff. There is about 2 employees that are worth anything. I’ve bought expired food fro. There and they did nothing about it. Yesterday the girl told me I couldnt use a coupon for a product if I was also using any digital coupons I think they need a good cleaning from store to product to employees

    Reply
  27. It is not the law but it is a state mandate and if I came in and saw someone behind the register without a mask I would also wonder why my friend has copd and wears a mask also they make shield mask so that is no excuse sounds like YOU are just making excuses for your employs bad behavior

    Reply
  28. To whom it may concern.
    I was visiting my granddaughters in Galena, Ks and tried to use my food stamp card ( from Iowa) and it rejected it 2 different times. So after going to WalMart in Joplin, Mo, and used it there just fine, we went to a DG store right down the street on 7th and it wouldn’t work there.
    So someone from Corporate should fix this please cause my dogs favorite treats ( Vienna Sausages) are sold there.
    Thank You
    Yvette hanson

    Reply
  29. I was just at the DG location 6732 Lambert Rd, Orient, OH 43146. There was a big box/bin that stated wrapping paper single roll was $1.00 each. When I got to the the register they rang up at $3.00 each, when I asked about it I was advised they are $3.00. I then said the paper was in a big bin that clearly said $1.00. The cashier called the manager over and she said “You’re wrong-they are $3.00. I suggested they mark the box with the correct price. There was a DG employee in line behind me that has checked me out numerous times that spoke up and said “they have to charge you the price marked-she looked at the cashier and said ” you need to go check the price and if it’s $1.00 then that’s what you charge her… the cashier rolled her eyes and the manager then said a customer must have put them in the bin. I asked “all of them”??? So she then said “they’re probably in there to conserve space”. So first she calls me a liar, then blames it on other customers and then it’s about saving space. As much money as I spend at this location, I was very upset with the way I was treated and spoken to.

    Reply
  30. A very dedicated manager for Dollar General for 5 years in Hyde Park NY and Kingston NY Mrs. Judy Bentley was fired last week because regional manager said break times did not match surveillance tapes. This single mom never had any complaints in 5 years. The community loved her in Hyde Park and she ran that store perfectly. This store was 5 minutes from her home. In the last year they sent her half hour away to Kingston working long hours always covering shifts to make sure your store was run well. She gave up family time with her 2 children and grandchild she supports and this is the way dollar general treats their employees of 5 years? HR should look into this. Your Hyde Park store without her is a mess and Kingston will be also now that she is gone. You will lose customers I for one will not shop there. I guess your corporation is too big to really care about loyal employees fired for stupid reason. Shame on you and in a pandemic and before Christmas!

    Reply
  31. The dollar general in Wichita Kansas 221 West 47th St. South Wichita ks 67217 is the best and the employees that worked on Christmas Eve 2020 should get a raise or some praise sent their way , I had a diabetic seizure from a low blood sugar while I was shopping for Christmas on christmas eve and the employees were quick to bring me orange juice and help me drink it , they had to hold it up to my mouth for me cuz I was shaking and twitching , if they wouldn’t of done that and got an ambulance called as quick as they did I would of died on Christmas Eve that night , please give your Christmas Eve night employees some positive reward and praise , thank you dollar general for saving my life !

    Reply
  32. Dollar General in Jones Chapel, Alabama, west of Cullman, Alabama, needs it entrance fixed, big giant holes. The parking lot needs marking, no marked parking places, the paint is all worn off, handicap can’t see where to park. Please keep our Dollar Generals up to date, that’s all we have out in the country.

    Reply
  33. I live in Cambridge Springs, PA and support the local DG store. I am writing to inquire why DG does not construct a larger store for this town. There is not a grocery store in this town nor any other type of store providing the goods which DG does. Other stores in the area are larger and nicer even with competition located in the same town. The workers at Cambridge are constantly restocking shelves and the isles are cluttered with the items they are stocking. That is not a complaint, it is an observation which speaks to the need for more room. I never see any of the workers sitting around, they are always busy. Because of no competition you have opportunity to expand your product offerings.
    Cambridge deserves a better store as it faithfully supports DG and the workers.
    Respectfully, Robert Joslin

    Reply
  34. I was a assistant manager for dollar General store number 09127 I had put in my 2 week notice and left there on good terms here recently they called me back wanting me to come back to work I put in my application did my packet sent for a background check and now have been waiting since 11/30/2020 I called HR they gave me advantage one phone number I call them they look it up tells me I have to call 8552****** get back on the phone with HR they say contract background check for dollar General I call and leave my information and never received a call all I want to do is go back to work can anyone help me with this please William williams

    Reply
  35. I went to the dg store on south 27 street in Abilene tx three days ago to purchase a few items and the clerk was not wearing a mask. I asked him where his mask was and his reply was I don’t wear one and I’m not going to start I said thank you, picked up my items and left the store. Just to let you know one of our church members is gravely ill from Covid 19 and I have already lost my mother to the same disease. If your clerk does not care enough to save his own life at least you might try and get him to try and save the life of your customers. I would thank you if this could be given your utmost attention .I don’t know the young man’s name but I do know he is reckless with own life as well as the lives of the customers your company serves . Thank you.

    Reply
  36. I just came from store # 17667. I went in and there are 6 to 8 people are in the store. NONE of these customers had masks on at all. The cashier did and I did. Have I missed something? Last I check we all are in a pandemic and mask are supposed to be inforced in businesses. Dollar General has these signs posted in big letters STOP and it indicated that you have to have a mask or face covering on. Well if you are going to post something for the public but not in force it. Why have it posted????You are in the wrong. No wonder it is as bad as it is. I don’t want to hear that you can’t make them wear a mask. Maybe so but you can refuse service. Get on board with everyone else please. If you don’t refuse people you are out for money and that’s it. You don’t care about people’s lives. It’s sad this is how it has come to be. You are not helping the community or anyone for that matter in this pandemic. So when an employee dies from this it will be on your hands. It’s clear you don’t care for them either.

    Reply
  37. I’ve been driving truck for 23yrs and for the first time ever was denied the use of a restroom at your Westville Indiana warehouse. The person inside informed me that it’s not their responsibility to provide me with facilities while I’m stuck for 3-4hrs making a delivery here. This is inhumane. I Will NOT be doing business with you ever again. I will however be leaving a big steaming pile on Sh** on the stoop

    Reply
  38. I was at the store on Beatline Rd, Long Beach, MS and they out right yelled YOU MUST WEAR A FACE MASK!!!! When I called customer service they said they would have the DM call me. When the DM called me Rochelle Davis, she said it was the LAW, however I asked her when did it become a LAW and what was the bill number and when was it signed into law by ANY EXCUTIVE BODY. It was NOT, A MANDATE is merely a legal SUGGESTION! Ms. Davis the DM hung up on me!!!!! NO ONE should be asking about any mask at all; 1) it is against hippa law to ask & ADA to ask, 2) You have given enough notice by your signs everywhere. The questions now does DG want a legal class action law suit by many many people who feel discriminated against by their employees actions or do they want to issue a company wide notice to shut up and sell their merchandise. Cause I am pretty sure we can start a nation wide boycott of DG now!

    Reply
  39. I cannot stand to go to the dg here in Calhoun Falls it’s nasty and every worker there is just rude as can be except one…all their stuff is on the wrong shelf with wrong prices and they get mad when you ask the price I refuse to go there anymore and I’m sure that no one cares because what is losing one customer but I can assure you that a lot of people feel like me…we are so tired of being made feel like we aren’t welcome and it’s a problem every time we walk in the door.

    Reply
  40. I live in Sutherland Ne, where my family and I visit the Dollar General here on a daily basis. These employees are the best. I honestly feel bad for them. They have to listen to customers complain because the headquarters is not getting stuff they need or they are over stocked on things they don’t need. Also, they are always discontinuing the stuff that sells out. There has to be a better way to order thing. You are going to lose great employees because the stuff people go in for aren’t there or you discontinued it. Also, I really think its unfair that on your survey you don’t ask if stuff is in stock…….maybe corporate should take some responsibility instead of leaving it on employees who work very hard and care about their customers.

    Reply
  41. Seems every time I go there (store 09170) prices on the shelf don’t match at the register. I usually just let it go but im tired of it. They need to fix this problem. When u bring it up at the register they say oh Im sorry!!! That’s it!!!!!

    Reply
  42. There is a Dollar General 17917 on M20 heading west towrds Route 66 out in the middle of nowhere. The Manager is sweet as pie to customers and most staff but boy she can be pretty nasty to a few she takes the credit and gets the bonuses and her staff does all the work. She’s a brown noser and a no goodtwo bit bitch

    Reply
  43. I am a customer of the Dollar General, Melrose Street, Clarksburg, WV. I had not been in this store for several months. I was just in this store today, spent approximately 5 minutes and then left without purchasing anything. The aisles are impossible to get through because of all the carts full of merchandise that needs put out on the shelves, the shelves themselves are empty. The store itself if extremely dirty. There was only one employee working. This store is a disgrace, obviously management has no clue. I have been in a couple of the other Dollar Generals in the area that are not like this at all, it’s a shame, because this is the closest one to my house. I ended up going to a competitor store where I could push a cart through the aisles and actually visualize what I was going to purchase.

    Reply
  44. I don’t even know where to begin, so I’ll start by saying I’ve been reading all of the comments on here and thought that I’d say I completely understand where these upset customers come from. Most employees for this company are nasty rude and have total disregard for customer service. I can tell you that employees are not treated any better by their superiors in this company, in fact I’ve noticed that the only people they give jobs to are people that are struggling and it’s not to help them but to use them and take advantage of their situations. There is absolutely no guidance, no training, and given expectations that are impossible to fulfill. This company doesn’t care about anything they try to promote themselves to be….at the end of the day the only goal is making as much money possible with as minimal means as they have to. Company policies are NEVER followed, there are store being ran in the same district by married couples which is clearly against policy, and it’s widely known in the district. The district manager hired them knowing this. The stores being ran by this couple haven’t opened their stores several times suffering zero consequences even when other stores receive welfare calls concerning why those locations didn’t open that day. While all of this is happening, other employees who worked their ass off and went above and beyond for them are the ones who get burned working for Dollar General. While this company may have17,000+ stores but soon enough ur reputation and the way the company’s ran will catch up. I will not invest a cent to support a company like this….

    Reply
    • I’m an employee and yes they don’t give a crap about us these couples bring in their spouse to help with freight guess how they get tho with cash. Hmm and the district manager doesn’t even visit, a thief stole 20 cases of beer and two chairs nothing was done because the manager was sitting on her ass eating a cheesecake

      Reply
  45. I am a big fan of Dollar General, and am a shareholder of DG Stock. Our store in Columbus, WI is pretty darned clean, and the employees are courteous. However, the big illuminated DOLLAR GENERAL signs out front have half the lights burned out. It looks like hell!

    I would appreciate hearing from the CEO (I won’t post his name here), that the signs will be taken care of.

    Reply
  46. This comment is in reference to the store 3103 Audubon Dr Laurel MS 39940 Store #13456. I visited this store on April 17 to do my normal shopping I had two coupons I wanted to redeem but the cashier was new and wasn’t sure how to proceed I told her to call her manager which is Matthew. So he got to the front he told me he couldn’t accept my coupons because it had already been scanned I told no they haven’t I just peeled them off the bottle in the store he gave me all kinds of excuses as to why he couldn’t take them after that another man approached the register by the name of Frankie he tells Matthew just give her the 2.00 off, I then asked was he the store manager he replied with no I just come in and throw freight, my thing is how can someone who isn’t an employee have the right to intervene with customers. So I asked around town to see who Frankie was because he said he didn’t work there and that he was there just to do freight hmm sounds fishy, well guess what Frankie is the husband of one of the managers and he gets paid cash to help out in the store, I now see why this store get robbed and everyone steals from here, they just let whoever work here with no background checks just hey come put out products for a little cash. They never keep employees and the ones they do have are rude they don’t help each other. I don’t see this store lasting much longer. Oh and what got me with Frankie is he was so aggressive with the lady cashier telling her she should have asked someone if she didn’t know, then as I left he wanted to tell me how he changed his life around for the lord. Cooperate and the district manager should visit some of these stores more often, soon or later this store profit is going to be zero

    Reply
  47. Our store in New Castle Ky use to be well takened care of. It syarted to go downhill before the pandemic but has become intolerable. Racks everywhere throughout full of goods to be stocked, empty shelves, dirty floors, only one person to check you out and no other clerks to be seen. Tonight there were puddles of water at the entrance running into the aisle. I said something to the clerk that was not wearing a mask, and he said nothing. Just kept looking at his cell phone. I have pictures of the store, water, and stacked up garbage outside. Contact me tomorrow as I intend to publish these online if I do not here from you.

    Reply
  48. I’m a senior citizen who has been been a customer of the same Dollar General for 7 years. I spend about $150 a week there. That means I’ve spent $55,000 at Dollar General. I go in today and buy a prepaid phone. I spend $125 on a phone and a prepaid Verizon card. Inturn the phone on to activate it in the parking lot. It says phone can not be activated. I call Verizon. They say the phone is defective. I go back in to Dollar General and the manager tells me “sorry, refunds or exchanges on phones”. I tell him this one didn’t work. He says “too bad.” Them tells me to leave. They won’t get a dollar more from me and I will make it a point to point out to anyone I see what a piece of crap company you are and this store in particular. You guys are the worst.

    Reply
  49. I had an Interview at Dollar General the other day, before my Interview I grabbed something to drink…. As I walked down one of the aisles two employee’s I believe the name was Nicole & Mike were making out next some drinks…. What upset me the most was when they both pulled there hands away from eachother genital area as I turned the corner…. Not cool at all I as well as other customers have children who go to the store…. 2nd thing that upset me was the young man called her boss…. I didn’t even stay for my interview, I figured if that’s what goes on I can never advance & i’m trying to advance in my job I pick…. Please address this issue or I will be calling your Human Resources Department….

    Reply
  50. What does it take to get a Dollar General in our town? I feel Odebolt, IA would be a good fit for a store.
    We are very serious about this.

    Reply
  51. People like you make me sick. It is the American right to be vaccinated or not.Just like the flue shot still people die from it every year. And if its your time to go that damn vaccination isn’t going to safe your ass from god. So till your time worry about yourself and stay your ass home. Instead of saying people need fired. They were the essential workers out on the front line dealing with ignorant people like you. So if Karma comes around, your shot isn’t gonna keep ya safe ya there either. Also i’m not an employee i’m just an American that just so happened to read your BS. Thanks

    Reply
  52. My 21 year old daughter began working at the store on Broad St. in Central Falls, R.I. Frequently during the day, it would be only my daughter and Manager Jasmine. This manager would lie to my daughter and tell her that when there was only 2 people working the break rules did not apply. My daughter never worked less than 6 hours, some times 7. My daughter commented to two customers how she liked their rainbow masks. After the customers left, the manager commented to my daughter “look at those fags”. The manager rarely follows state law by wearing a mask. On more than one occasion customers complained to my daughter about the manager talking loudly with her cell on speaker. The manager would also talk poorly of others while talking loudly on cell speaker. After not getting breaks, my daughter called DG HR for clarification on break policy. My daughter specifically asked HR to please not call the manager. Well this past Friday when my daughter reported for her shift, the manager Jasmine, confronted her and accused her of “pulling a nice little stunt” by contacting HR. The manager also told my daughter “no little 20 year old bitch is gonna wreck what I worked 4 years to achieve” , then fired her. Legal action under consideration, Rhode Island Dept of Labor already contacted.

    Reply
  53. I have been shopping at the same Dollar General for years and complained about the manager who always finds a reason to make me wait, she finds something more important to do then check me out. I am very nice to her, because I know she keeps the store nice. I complained about the way she treats me several times, but Corporate is not going to do anything, because they cannot get people to work. This is so wrong!

    Reply
  54. This DG in Gillespie IL is a crap hole …You never know when it’s open they close cuz someone calls off and no one will work Well that’s where management comes in if you are one of the 10 assistant managers then you cover the shift or the manager covers it…I have talked to the district manager a couple of times Foster I his name does no good need to try the regional next probably be worthless and we spent alot of money there….Do something about this corporate small town relies on this store ….Fire The District And Clean House At the Store…

    Reply
    • I went to the dollar general today at 2:30. When I was doing there was too discount signs one said purple dot 50 percent off the other said mother’s day 90 percent off. When I got to the check out the young lady said they were not on sale. I showed her the picture she said someone put all of them on the wrong spot. That the discount signs needed to be taken down a long time ago. I asked her was there a manager in that I could talk to because everything at the sign being at the wrong spot. She said no there’s no manager there and she can’t do anything about it. I don’t understand if everything was stopped in the wrong location and there is a sign that’s in front of it that says 90% off and there’s another sign beside it this is 50% off why can’t you honor what’s up there. I figured if I’m having this big one issue with them not honoring their signs and they’re not taking down their signs then I’m not the only one with this issue so someone needs to figure out what’s going on. I’m sorry to bombard you with all of this and I hope you’re having a wonderful memorial Day. Have a blessed day.

      Reply
  55. Someone needs to look into the dg in Marshfield, Mo.The store is always dirty can’t get through the aisle.The clerk at the register don’t great you as you come in.Best manager at the store was a woman named Darlene. Please clean the store up.Also the shelves are always out of essential products.

    Reply

Leave a Comment