CVS Health Headquarters Address and Contact Details

CVS Health is one of the largest healthcare companies in the United States of America. It is being traded on NYSE with stock ticket name CVS. The company is headquartered in Woonsocket, Rhode Island, United States. They have various subsidiaries, such as Aetna, CVS Pharmacy, Omnicare, Longs Drugs, MinuteClinic, Arbor Drugs, ABD Group Inc., Osco Drug Inc., and more. They have good market share in the United States.

We have obtained all the contact information of CVS Health from the official website and other trusted sources. Please share this article on Facebook, and Twitter to support us!

CVS Health Headquarters
CVS Health Headquarters

CVS Health Corporate Headquarters

You can submit your query or concern to their corporate headquarters. The company is located in Rhode Island, full headquarters address is, CVS Health, One CVS Drive, Woonsocket, Rhode Island 02895, United States. You can use this address as mailing address to send your letters.

CVS Pharmacy Store Customer Support

If you are looking for customer care number for CVS pharmacy store, please look at below:

  • Customer Care Number: 1-800-SHOP-CVS / 1-800-746-7287 (Monday – Friday 8:30 AM – 7:00 PM ET)

CVS.com and Mobile Customer Support

If you are looking for customer support, please dial 1-888-607-4CVS (1-888-607-4287) (Monday-Friday 8 AM – 11 PM ET). You can use this portal.

MinuteClinic

To get in touch with staff on telephone, please dial this contact number 1-866-389-ASAP/ 1-866-389-2727.

CVS Pharmacy Prescription Support

To get phone support for pharmacy prescription, please dial 1-800-SHOP-CVS / 1-800-746-7287 (Monday – Friday 8:30 AM – 7:00 PM ET).

Careers / Human Resources Number and Details

  • Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.
  • Contact Kenexa Helpdesk at 1-855-338-5609
  • Email: cvshealthsupport@us.ibm.com

General Community Relations Contact

Please dial 1-401-770-8150 to get phone support. You can also send your query to this email communitymailbox@cvshealth.com

CVS Health Investors Relations

Please use this Investor Email Address: investorinfo@cvshealth.com. You can use this email to raise your query. Please also note down Employee Stock Purchase Plan Phone: 1-877-287-3757.

You can get phone support for IR queries, here is phone number 1-800-201-0938 (Investor Relations). Please also note down phone number 1-888-694-7287 for ESOP, 401k, Future Fund.

Institutional Investors and Analysts:
Valerie Haertel, Senior Vice President
CVS Health Corporation,
1 CVS Drive, Woonsocket, RI 02895

Individual Investors
Katherine K. Durant – Senior Director, Investor Relations
CVS Health Corporation
1 CVS Drive, Woonsocket, RI 02895

Written correspondence
EQ Shareowner Services
P.O. Box 64874
St Paul, MN 55164-0874

or

Certified and overnight delivery
EQ Shareowner Services
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120
Toll-free: 1-877-CVS-PLAN / 1-877-287-7526
Outside the United States: 651-450-4064

CVS Health Sponsorship and Suppliers

If you are looking for information related to supply and sponsorship, please find Sponsorship Requests Email: marketingsupport@cvscaremark.com

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Cardinal Health Headquarters Contact Details

Article Title: CVS Health Headquarters Address and Contact Details
Article last re-published on August 27, 2020.

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41 thoughts on “CVS Health Headquarters Address and Contact Details”

  1. att: Larry J. Merlo, President of CVS Health Corporation
    Dear Mr. Merlo: I live in a small city of 10,000, and many of our residents are senior citizens. Our local CVS has NO sanitizer when you enter the store. Staff do not wear masks despite many ill in our city. Please send sanitizer for outside the store and for clients to use when checking out. Thank you. M.Craig RN, MSN,MS, Diamondhead, MS 39525

    Reply
  2. Hello, today my 73 yr old sister called crying,in lot of discomfort, pain. She is getting hives and allergic reaction to an antibiotic she got at emergency room. She called the dr and he ordered 3 prescriptions for her. Problem is she has no car,I’m at work until 6 so she is stuck in her apartment going through this allergic reaction. I called Cvs, on college drive,clementon nj and asked if they could deliver. I would pay,plus tip. Was told I had to log in on line to have it delivered. My work will not permit much more time on phone logging in. I am extremely disappointed that your internal delivery person could not simply drop her meds off. They could leave them on porch and not have to be near anyone? I thought this would be a simply courtesy but aparently I HAVE TO SIGN UP ON LINE.? Is there legal issues or simply a difficult process for reasons I dont get? She now has to wait until 630 until I can get there. Extremely disappointed in CVS. If legal reason I’ll listen, if just policy at a time a true need,I’m not happy with this lack of customer service…bad business.

    Reply
  3. Y is it that U have to always carry these stupid receipts to get ur reward dollars off. First off they r a waste of paperwork and the coupons they give r never for anything i use. Am i the only person that notices that. Also they scan ur cvs card Y can’t ur information show on the screen and the cashier will tell u if u have rewards dollars to use. It’s very annoying and cvs needs to get with the program. I’m tired of the mile long regis
    ter receipts. Hopefully other cvs customers complain about the same issue. It needs to change.

    Reply
  4. I went into CVS today to return a defective item I bought only last week. While I understand that many stores are not accepting returns due to COVID 19. I get it. I am a tech and I work in the hospital. What I have a problem with is the notice which was posted at the register (and must be generated from Corporate) which said “We will no longer be accepting returns due to Covid 19”. It did not say “At this time, due to Covid 19 we will not be accepting returns. We will honor your return once things return to normal”. Every other store I have been in has suspended returns until we get a handle on Covid 19…but they are all extending their return period to accommodate for this difficult time. If that is your intention also than you should reword your signs! If it is not your intention to honor these returns in the future than shame on you for taking advantage during an already difficult time.

    Reply
  5. i have been waiting 5 days for a prescription to be delivered. so far today i have been on the phone for 3 hours and still on hold .

    Reply
  6. I recently moved back from out of town. CVS on Robinson Ave. and Fifth Street in Barberton, Ohio is where I picked for my prescriptions. Sorry, but your store is a very poor place to do business. They are under staffed and it seems like no one really pays attention to your statements. They agree and then the same thing happens again. I get a robo call asking me if I want to refill. I have repeatedly told them I will call when I need something. Then when you call there, you are put on hold and no one ever answers. Very very poor service. Get more people. Jacob is a very nice person, but way way overwhelmed. Going elsewhere soon unless service gets better. Thank you

    Reply
  7. I live in Jupiter Florida our Governor mandated masks. Your manager posted that on the door! I was shopping and I noticed half the shoppers were not complying. I asked the manager and she said head quarters said that they didn’t have to enforce it. I shut my business down You are entitled to keep open and profit at our expense. Our community deserves to be safe for our localS and your employes

    Reply
    • IM VERY DISAPPOINTED WITH CVS IN ZEPHYRHILLS FLORIDA, THE CART HANDLES SHOULD BE CLEANED AFTER USE AND I THINK THE MOST IMPORTANT THING IS FOR YOUR CUSTOMERS TO WEAR MASK TO PROTECT THEM SELFS AN OTHER SHOPPERS. I HAD TO WAIT ON A PRESCRIPTION AND I HAVE ALL THESE PEOPLE WALKING AROUND ME. IT WOULDNT COST THAT MUCH TO HAVE SOMEONE AT THE ENTRANCE CHECKING TEMPERATURES BEFORE PEOPLE ENTERED THE STORE, GIVING OUT A MASK FOR THEM TO WEAR WOULD HELP.
      SOME ONE SHOULD GO AROUND BUSINESSES AND SEE THE THINGS THERE DOING. FOR A DRUG STORE IM VERY DISAPPOINTED, CVS SHOULD BE SETTING AN EXAMPLE INSTEAD OF DOING NOTHNG MUCH OF ANY THING TO PROTECT ME WHEN IM THERE.

      Reply
  8. DEAR CVS,
    I AM A SENIOR CITIZEN AND HAVE BEEN SHOPPING AT CVS FOR AS LONG AS I CAN REMEMBER..
    I RECENTLY HAD OCCASION TO USE A 40% OFF COUPON TOGETHER WITH AN EXTRA BUCKS AWARD. THIS IS THE FIRST TIME I CHECKED MY RECEIPT AND TO MY SURPRISE THE REGISTER TOOK OFF THE EXTRA BUCKS AWARD BEFORE APPLYING THE 40% OFF DISCOUNT.
    I FIND THIS DECEIVING IF NOT FRAUDULENT. THE EXTRA BUCKS AWARD IS SUPPOSED TO BE USED TO HELP PAY FOR PURCHASES. I CAN ONLY IMAGINE THE AMOUNT OF MONEY I FORFEITED OVER THESE MANY YEARS BECAUSE OF THIS PRACTICE.
    AT THIS TIME IN MY LIFE AND WITH WHAT’S GOING ON..I WOULD LIKE THAT LOST MONEY BACK.
    THANK YOU FOR ANY CONSIDERATION YOU CAN GIVE ME.

    Reply
  9. I would like to relay my great experiences with your CVS Store, South Boston Road, Danville Virginia. For 20 years I have been using that store and the staff in the pharmacy have always been great. I typically pick up my monthly meds on a wait basis as I live and work on my Farm 40 miles away. And they get me out of there in 20 minutes or less. Their friendly attitude and excellent service is rarely found these days. Please make all considerations from my recommendation when it comes review time for the Pharmacy Staff…….

    Reply
  10. My CVS pharmacy is outstanding and should be given financial bonus. I tried to send an email but it didn’t go through. 1100 Wilson Blvd Arlington VA. The store manager personally delivered 15 prescriptions one of which was a controlled substance. My friend, the pharmacist, Marjon, and her assistant, Kevin, and the pharmacy staff should be given a financial bonus for being the best of the best. Please don’t let me down in recognizing these extraordinary CVS workers. Thank you.

    Reply
  11. I hate CVS and want this pharmacy to be shut down in the USA. I take many prescriptions and regret having bibs because I forced to use cvs.

    Reply
  12. Hello to whom this may concern we are Purity plus sterilization Services Inc.
    Protection From Infection
    Here to disinfect your every need
    Call if your stores need are service.
    We only use EPA CERTIFIED LISTED PRODUCTS. The solution kills the microbial viral contaminate associated with Covid-19. I’m located in Rockland county NewYork.

    Reply
  13. CVS on Clayton Rd. near downtown Concord, CA, is worthless, employees have bad I-don’t-care attitude. Today they posted a notice at the door that they will close at 7 pm, but they actually closed at 6:40 pm. This store has always looked empty, barely any customer traffic. Looks like high employee turn-over. They have a broken blood pressure measuring machine which seems to be almost always broken. Why even bother having it?

    Reply
  14. Target just gave their employees 15.00 dollars an hour as their pay rate. I think the pay rate for CVS employees for both their front store workers and their pharmacy workers is despicable!!! Look at your profit margins!!! I would like to see Larry Merlo do something to change this and hope this comment gets to him. CVS employees work much harder than Targets’.

    Reply
  15. I received a coupon from you saying that I would get 25% off my total purchase…..no exclusions stated. So….I loaded up my cart and when I went to pay, I asked why was the savings only $10 on a purchase over $80-$100. She said that already marked down items were not included. This was false advertising and I am really pissed!! I have had a card with CVS for probably 30 years both in Houston and Santa Fe. I expect some explanation and resolution as your flyer coupon did NOT state that certain items were not to be included. If I do not hear from you I shall remove prescriptions and stop frequencing your store altogether. I shall inform all the seniors that volunteer with me at AARP and Villages of Santa Fe. I am not threatening you, just telling you I shall protect others from falling for this false advertising. Ms. Doran-Benyon

    Reply
  16. HAD A ISSUE WITH PHARMACY IN GARDNER MA. BOYFRIEND HAD TOTAL KNEE REPLACEMENT. MD CALLED IN RX FOR OXYCODONE. PHARMACY HAD EXHAUSTED THERE MONTHLY LIMIT. SO THEY JUST THROW REQUEST SOMEWHERE & FORGET ABOUT IT. DON’T BOTHER TO CALL PT OR MD. I GO TO PICK UP & SURPRISE!!! SO I GO BACK HOME CALL MD THEY SEND TO DIFFERENT CVS OF COURSE FURTHER AWAY & I GO & HOPE THEY HAVEN’T MET THERE LIMIT & IF THEY HAVE WE JUST CONTINUE ON & ON UNTIL WE FIND MEDICATION HOPEFULLY WITHIN A 100 MILE RADIUS WHILE MY BOYFRIEND IS AT HOME IN PAIN. I REALIZE THERE ARE FEDERAL REGS. BUT IF THEY CAN’T FILL THE SCRIPT THEY NEED TO FOLLOW UP WITH MD. YOU NEED A FOLLOW UP POLICY. POOR CUSTOMER SERVICE. FIX IT!!

    Reply
    • That’s not just in MA! TKR here in ohio and cant get the pain meds ordered by the surgeon or my PM doc! CVS here tells me they know more than my 2 doctors and insurance company! SMDH!

      Reply
  17. Good Morning

    Thank you, for taking the time to read my email .My name is Kristine Myers and my father and I have been going to your Pharmacy for years. My father is retired Army. I am a Teacher and I worked for Fort Jackson Army Base for ten years. The store located at 1008 Lake Murray Blvd in Columbia, SC is a wonderful store. The employees are great, they are helpful, and they want to help you. But, I want to being to your attention about one of your Pharmacist name Lance. He works the night shift at CVS. He is great. He takes the time and he listens to you, he answers any and all questions you may have, and he is respectful. He is a great reflection of your business. Please, let his manager and Division Manager know.

    Thanks Please call myself and my Dad
    or

    Please call at

    Reply
  18. EXTREMELY FRUSTRATED CUSTOMER
    This situation has happened now multiple times, I assume your employees are quite educated, this because they are dealing with medicine and public health. First off, every time I call any of your pharmacy branches near me to fill or ask questions about medicine, I am on hold for at least 10 minutes. This seems quite extreme. Today for instance, I called one branch and was on hold for 16 minutes, I then hung up and tried another branch hoping the wait would be less, i stuck it out for 12 minutes before my call was answered. No my main issue is that I have set up medicine to be delivered and they end up never getting delivered. I don’t get any correspondence about the status. Then I have to call and wait on hold for (today) nearly 30 minutes. Then have the pharmacy tech not listen to my issues and cut me off mid sentence, and quickly rip through our phone call to get through what they need to to get what I need. No customer service, no good experience, no real assurance that my issue and medicine will be filled (at the right location) and probably no message that its ready. I won’t want to call later to check (because of the wait times), i’ll have to waste my time running to the pharmacy location hoping that its filled because I was told it will be ready by “the afternoon”. I will be complaining to my employer about using CVS and switching pharmacy providers.

    Reply
  19. Just moving to Clover, SC and started doing biz at your CVS here. This store is exemplary in this town. The pharmacy, unlike many others is a very efficient, well oiled machine. Courteous and hard working, caring staff. A pleasant surprise. You should give them a raise.

    Reply
  20. Store #4206 needs to be checked for expired food because I bought beef jerky and there was a few that were from May 2020 now my 14year.old has eat a piece of expired beef jerky and he has been puking not only that I found that the Oreo cookies are also expired from August 2020. I have made a complaint and I will file a complaint with USFDA . y’all stores need to be checking for stuff like this.. Do something or I will put a lawsuit against your headquarters..

    Reply
  21. As a long time CVS customer I find it very disconcerting when I am treated with arrogance and disdain. Especially by the manager of the pharmacy dept. This is NOT what I expect as a long time customer. This is not the first time this has happened! This person acts as if she is doing you a favor by filling your prescription. I also pick up for my wife and my 97 year old mother-in-law. And when you complain about the treatment, she attempts to make it look like you’re disrespectful to her. Which I absolutely was not. When I mentioned that I was going to say something about it, she acted as if she couldn’t care less. From what I’ve learned, this is not the first time for her. As far as she’s concerned, she’s doing the customer a favor. I happen to own a business that does business nationally. I an acutely aware of good customer service. Most of the prescriptions I pick up are for my mother-in-law and my wife. I have been extremely fortunate that I only take one medication and I take good care of myself. I am 85. I will under no circumstances stand for bad customer service or disrespect. She needs help or she needs to be fired. Her first name is Elnaz.

    Reply
  22. Why with the shortage of jobs does a big corporation like you put in automatic check out machines? I’m not going back to your store in Greenfield, MA. I will still use the pharmacy but that’s it. Do you realize that old people have a tough time reading and hearing? I am 90 years old so I know what I’m talking about. Shame of CVS.

    Reply
  23. I have been disenchanted with my CVS Pharmacy Store 9397 in Livermore CA. First of all long time employees of 10 years or more have left for Walgreens, Kaiser, or left the business all together.
    I had a prescription that I picked up and they had changed the maker of the drug I was taking unbeknownst to me. I went back to the store and I asked why and I was told they could do nothing about it since I paid and walked away….I said that it stated on the information new manufacturer don’t you make it a point to advise your customers of these changes, all I got was a “To Bad” attitude.
    I was ready to head to Walmart or Walgreens because of the lack of customer service I and others were receiving.
    So the following month my prescription was auto filled and I was texted it was ready. This time I asked to open the bottle and wanted to know that manufacturer. Fortunately Magadelera was the pharmacist on duty. I informed her I didnt want that maker and if she had the same drug by another manufacturer and she said yes. She was very apologetic about my prior experience and corrected my profile on the computer to indicate my preference. She personally went out of her way to provide excellent customer service. and her team of Judy, Tiana, and Ricky have changed the “Sinking Ship” attitude that was there before.
    Please recognize these people for saving your customer base in a very competitive industry. These times are tough for all….sometimes the simple attention you give your customers buys you loyalty
    Regards

    Reply
  24. I need someone who is from the top like a CEO or someone who can do the job RIGHT , I’ve been trying to get my meds as a 30 day supply and will get my meds in stock been taking the same meds for 15 plus years but for the last year and a half you can get it, was told they can only get what they send them , this is a lie, call me

    Reply
  25. The CVS on Mineral Spring has horrible staffing the Pharmacy. The Pharmacist are horrible and also have no compassion for consumers at all. I have been trying to have meds rectified for my child and I can not get through on the phone nor while I am at the window do they seem to know what they are doing. This is a 24 hr store and they can never seem to get it right. They blame it on others (MD Offices) for their neglect. Once in a while I can see this being the issue but not all the time. Must take responsibility at some point for your own neglectful actions. The CEO and others need to pay close attention to consumers and their requests to communicate their needs and or frustrations before losing valuable customers.

    Reply
  26. I rec’d a letter re my rewards & cannot get an answer as to why it’s not put on my card. no one seems to know what they r talking abt. rec’d this reward last year but this yr its crazy. was on hold for over an hr waiting and again this am went from one person to another, asking same questions. this company needs so much improvement from headquarter to staffing. why r they still open? rec’ my letter in Oct, yet they tell me my rewards expired in feb, March,,& may, go figure how do u send a letter in Oct yet rewards expired bfor letter. somebody please please help this company.

    Reply
  27. I have been trying to schedule a COVID-19 test for 2 full days and have not been able to get an appointment at any CVS. I finally got an appointment for my 23-yr son today and wanted to use his appointment for myself. I was told that was not possible.
    I thought there were supposed to be no barriers?!?!?!?!?!
    Why are you still advertising testing if you do not have the capacity to do so?!
    I was on the phone with an Alyssa in your billing office for more than 1.5 hours who could not assist me. I asked politely, and kindly to speak to a supervisor, and she refused to get me to a supervisor. I am still on hold with her now, and it is 5:33pm CST. I will not do business with CVS ever again!

    Reply
  28. I recently learned about your immoral deal with Purdue / McKinsey. I will never set foot in a CVS again. Shame on you all.

    Reply
  29. A letter was sent to your Corp. in Sept,2020 of which no reply has occurred, Iwas issued a card from Genesis hospital as a trial basis for my wife,s heart procedures. I did not know this existed until after the fact,of which I paid for the prescription my self out of my pocket.I talked to the cvs pharmacist where I purchased it and he said it was already submitted and that it would be taken care of. A letter and all of the info was sent to you people as was required by your office .to this day no reply has every been sent to me.would like some feedback as to see if you are going to do anything at all.

    Reply
  30. I can’t get my courtesy extracare bucks to be sent to my card. They gave them to me yesterday but when I went to spend them today, they were not on my card and there was no option to send it to my card. I was so frustrated again since yesterday it said my carepass would not show at one store. I went to a second store and it was there. Now the customer service person tried to add the bucks again but it never came through. I am now trying to reach tech service but I can’t get to them. I keep getting the run around. What good is getting the points if they can’t get transferred to my card. The customer service rep said she saw them but they don’t show up on my pc or phone. I am ready to cancel my care pass with you and stop shopping at your store. It is not worth my time and energy especially for $3!

    Reply
  31. Due to current incident happened at 790 Timber Drive, Garner, NC 27529, CVS seems don’t do anything right to protect American’s hardworking people and favoring its own thief employee. Until CVS don’t do things right over that incident, I will not purchasing anything from CVS. Before I purchased only from CVS and not from Walgreens because CVS is closer to me but I will only go to Walgreens for my needs.

    Reply
  32. I was at the CVS store on Crossbay Blvd in Queens New York on Jan 10 2021 which is the store I usually go to. The management is not the friendliest group of people I have ever met but the employees are pretty nice. I was verbally abused and called a nigger by one of the patrons waiting on line. The 2 managers did absolutely nothing said absolutely nothing. They just cowered in the aisles. I guess with all that is going on in America right now it is OK for a white man to call a black woman a nigger and for the 2 white managers to stand back and tolerate it.

    Reply
  33. CVS claims its purpose is to ‘ help people on their path to better health.’ If that is the case why do I receive texts that my prescriptions are ready only to arrive in the store and be told that they are not? This happens routinely, like a game. I stood aside today and watched the 4 customers after me get the same response. No one’s prescription happened to be ready…Is there a corporate policy to hold customers in the store longer so that they will shop? I switched stores for this reason and the second store plays the same game. The clerks’s responses sound scripted in each store to each customer : “The pharmacist is working on it now. It will just be a few more minutes.” I got a shrug today when I said that I got a text yesterday that my prescription was ready. More and more people are telling me that they’ve switched to Walgreens for this reason. I think I’ll try Walgreens next month.

    Reply
  34. Can you please tell me how you would go about getting donations to a non-profit food pantry in Greenacres Florida I appreciate your cooperation and Direction on how to go about doing this thank you and have a nice day

    Reply
  35. I believe the CVS Customer Experience Team should be made aware that they are using Medallia to conduct their surveys and Medallia is contacting customers who have not used the specific CVS store for more than a dozen years.
    The email I received says to reply about your recent experience with us. I haven’t visited.
    This has happened before, a couple of years ago and I called the specific CVS store because I was concerned that someone else was using my information with them. The druggist said not to worry about it, but I still think it strange that I am assumed to have used them, when I have not.
    Perhaps Medallia is not as reputable as you would like.

    Reply
  36. I went to my cvs location today and had an awful experience. I doubt anyone will call for a follow up after I made an appeal to the director for our area……

    It would be par for the course. I was treated like trash…..

    Prejudice lives at CVS

    Reply
  37. Because of the incompetence of the employees at the CVS store in Walpole Mass I have run out of my prescription. CVS could have the worst customer relations in the history of mankind. I have switched where I will be picking up my prescriptions and feel like a load has been taken off my chest.
    How you remain in business is beyond me.

    Reply
  38. I have now been on the phone, on HOLD, for over an hour and three minutes, just to check the status of my dog’s prescriptions!!!!!!!!!!!!!!! I have not even spoken to a human being yet! I know that the store is NOT that busy! I have been in there before and the pharmacy team just ignores the ringing phone. VERY UNPROFESSIONAL!! This is the CVS in Garner, NC on SR42 and Cleveland School Rd.

    Reply

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