Technology

Comcast Headquarters Address, CEO Email, and Contact Details

Comcast is a world famous American cable television and wireless service provider company. The company is headquartered in Philadelphia, Pennsylvania, United States of America. Roberts Family owns 1% equity interest and 33% voting power. The company is lead by Brian L Roberts since November 2002. AT&T, Sprint, Spectrum, Dish, and Verizon are their popular competitors in the United States of America. However, Comcast Corporation have good market share in the US.

In this article, we have provided headquarters contact info of Comcast Corporation including phone number and head office details. So, let’s see!

Comcast Headquarters
Comcast Headquarters

Shareholder Services

If you are a shareholder of Comcast and looking for contact details of transfer agent, please call them at their toll free 888-883-8903 (EQ Shareowner Services) and if you are based out of the United States of America, please call 651-554-3873.

If you are interested in sending written correspondence to transfer agent, you should use this mailing address, EQ Shareowner Services, P.O. Box 64874, St. Paul, MN 55164-0874.

You can also contact investor relations of Comcast Corporation at their office address, here it is, Comcast Corporation, One Comcast Center, Philadelphia, PA 19103. If you are looking for phone support for IR, please use this toll-free number 866-281-2100.

Comcast Media Contacts

If you are from media house i.e. newspaper, news magazine, online news portal or freelance journalist / reporter, you can contact media team of Comcast, their email IDs are, Jennifer Khoury: jennifer_khoury@comcast.com , John Demming: john_demming@comcast.com , Charlie Douglas: charlie_douglas@comcast.com

If you are looking for more media personnel team members from Comcast, they are Kristen Gohr: Kristen_Gohr@comcast.com , and Sena Fitzmaurice: sena_fitzmaurice@comcast.com

Xfinity Media Contacts

Comcast Corporation have another brand known as Xfinity. They have separate media contacts to handle query and concerns from media house, journalist / reporters, or online news websites. Some of their email IDs are, Lisa Scalzo: lisa_scalzo@comcast.com , Kristie Fox: kristie_fox@comcast.com and Joel Shadle: Joel_Shadle@comcast.com

NBCUNIVERSAL and Sky Media Contacts

The following are important media contacts of NBCUniversal and Sky Media. Do not forget to send your queries, concerns, or problems at the following email addresses:

  • Hilary Smith: hilary.smith@nbcuni.com
  • Mark Kornblau: Mark.Kornblau@nbcuni.com
  • Greg Hughes: Greg.Hughes@nbcuni.com
  • Cindy Gardner: Cindy.Gardner@nbcuni.com
  • Cory Shields: Cory.Shields@nbcuni.com
  • Sky Media Contact: Gavin Davis: skypress@sky.uk

Other Important Email IDs

  • Daniel Friedman: daniel_friedman@comcast.com
  • Sue Kwon: Sue_Kwon@comcast.com
  • Elaine Wong: Elaine_Wong@comcast.com

Regional Media Contacts

If yo are looking for regional media contacts, a separate division wise email IDs are available. To contact Senior Vice President of Communications of Northeast Division, please email at beth_bacha@comcast.com

To contact Vice President, Communications ― Keystone Region of Comcast Corporation, we suggest you to use this email ID robert_grove@comcast.com

If you are looking for contact email of Vice President, Communications ― Central Division, please use this official email address brian_farley@comcast.com

To know email address of Vice President, Communications ― Greater Boston Region of Comcast Corporation, you can use this email ID doreen_vigue@comcast.com

Other important email IDs for various division Vice President are given below:

  • Kristen Roberts (Vice President, Communications ― Western New England Region): kristen_roberts@comcast.com
  • Kate Oravez (Vice President, External Communications ― West Division): kate_oravez@comcast.com

Comcast Business Contact Details

They have separate business department to handle all queries, to contact Comcast Business, you can directly dial at 855-319-0103. To get customer support (AVAILABLE 24/7, EXISTING CUSTOMERS), please use this customer service phone number (800) 391-3000.

If you are an owner of small & medium business enterprises (New Customers Only), please call at (855) 439-8603. You can get basic customer support for all queries related to small and medium business.

If you are having a enterprise business, and new customer, we encourage you to use this support number here (866) 429-0152 (New Customers Only).

Ethernet and PRI Trunks

If you are looking for customer support and care for Ethernet, we suggest you to check this customer support number (800) 741-4141. If you have any question or need to order one, please use this contact number (866) 429-0152 (Question & Ordering).

If you are interested in PRI trunks, we suggest you to check with customer care team of Comcast, their customer support number is (877) 543-3961 and Question & Ordering contact (866) 524-7482.

Business VoiceEdge®

If you are looking for support of Business VoiceEdge(R), we strongly suggest you to contact customer support through their customer support number (877) 761-7401. If you have some queries or concerns, please contact their question & ordering section (866) 429-2321.

Teleworker

If you are looking for customer support from teleworker (customer support), we strongly suggest you to try this contact number (866) 511-6489 (option 1).

Cloud Solutions

They offer cloud solutions to the customers in the United States. If you are looking for Customer Support & Care, we suggest you to call at (866) 950-3789. To call cloud solutions question & ordering, please use this number (855) 867-5010.

Hospitality

If you are looking for hospitality support from Comcast Corporation, we strongly suggest you to visit customer support number here (877) 229-5999. If you have some question or want to have information about ordering, please call at (855) 869-7188.

Business Solution Providers and Business Connectors

If you are looking for support for business connectors and business solution providers, we strongly advise you to contact Agent and Referral Programs Email at business_referral_info@cable.comcast.com

Related Article: How to Contact Microsoft HR

Social Media Pages and Accounts

They have verified social media pages and accounts. These are tick-marked pages. Visit their Facebook Page, Twitter Handle, and Instagram Account.

Article last re-published on March 13, 2020.

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16 thoughts on “Comcast Headquarters Address, CEO Email, and Contact Details

  1. Cable was out for at least 3 hours!!! How much are you taking off my bill??? Sent email to support, did not go thru!! Finally reached support by phone , man named Louie from the Philippines!! What do pay these people? Louie did good, got my set working, give him a raise!! Take money off my bill! 3 hours no service.

  2. Re joined Comcast 2 weeks ago. Service disconnected without any prior communication from Comcast before disconnection then no one could explain reason after being disconnected. I spoke with at least 6 individuals including frontline agents and ESL agents. Still no explanation. This is my que to not do business with Comcast nor do I recommend their corporation…

    1. I agree, I’m a single mom, my work hours were reduced due to Covid-19 since May, then I was diagnosed positive with Covid-19 on July 10th. I’m still out from work recovering from Covid-19 as of today August 7th. I communicated with Comcast for 2 months first regarding my work situation then with my health issues. My internet was temporary suspended on July 31st because I was past due and owed $144.00. I borrowed $144.00 on August 6th to pay my bill to enable my son to have internet access for school. Comcast reconnected my internet then when my son woke up on Friday August 7th to do his online school work no internet. Comcast disconnected the Iinternet and when I called Comcasts 1-800 number I no longer have an account. Had I known their intentions was to just get me to pay my over due bill then disconnect my internet entirely. I would’ve gotten another internet provider with the $144 I borrowed and pay my comcast bill once I recovered from Covid-19 and return back to work. Now my son will be behind in his school work I’ll have to drive him around town and hopefully find some free hot spots to enable him to complete his schoolwork

  3. One of your employees is dealing in cocaine, marijuana, and buying prostitutes while in your company van. He is currently here in Jacksonville Florida, at the In Town Suites motel in room 337 with a prostitute. He is a African American Male, approximately 6 ft tall, freckles, and drives your company van with license plate number Florida tags KZU D92. Do a hair sample drug test on him and you will see all the drugs he has in his system. I work intelligence with the FEDERAL GOVERNMENT, and he is using your equipment to hack into GOVERNMENT accounts and other people’s wifi and social media. Is this the kind of service you provide for Florida? I want him fired, and a failed drug test on his record.

  4. I have experienced Error Code XRE-03059 for 3 weeks. I have 19 channels that consistently show this code. Your customer support has conducted 9 Box Restarts/System Restarts; I have had to move heavy furniture to unhook and unplug cables and power cords; an Outside Technician came and could not fix the problem. I am at a loss for words because – No Resolution In 3 Weeks – No Channels For 3 Weeks!! I’m constantly told that no one can come inside to service your equipment because of Covid-19. What is the resolution?

  5. I would like to know why non paying “customers” that received the free internet without having an account receive free internet from Comcast for the rest of the year while PAYING customers will be charged regular rates. I am still working from home due to COVID and have been told I will pay $10.00 extra per 50 GB I go over. Yet people who aren’t paying at all get free internet for the year 2020 during “these hard times”. This was in an email sent to me Thursday July 16th. Labeled as “An update from our CEO on support of our community”. Maybe I can get an answer here, if not I’m sure the news outlets will want a fresh story.

  6. I’m tired of intermittent service outages (Internet and TV, sometimes even the phone joins in the fun) and calling your company to sit on hold for 30+ minutes only to speak with someone who can’t (or maybe it’s won’t) help fix the issue. I’ve spent over 15 hours trying to get this resolved and have had issues for better than 1/2 of the month of June. Why, when I pay you a couple hundred dollars a month are we dealing with this issue when you’re giving away service for free to so many people. We are the ones paying your salary, help us !

  7. Called Comcast several times. Got call-back several times but no one on the line. TV was out but got fixed. Now the remote only works to turn on/off TV or adjust sound. Cannot change station. Cannot talk to remote.
    Cannot leave a phone message for Comcast or get an agent. Can find nothing on-line for help.

    Joy Sokeitous
    Account #
    5585 New Pine Lake Drive, Fort Myers, FL 33907

  8. I always receive abhorrently poor service from Comcast, to the point my son and I were recently required to set up our own cable and internet. We experienced nothing but blocks and visited the local Comcast store four times and I spent hours on the phone wading through the equipment, wires and connection errors. In the end we did not get what we wanted, and I was advised my account was NOT set for auto payments which it most certainly was! Either the folk at the store are too dumb to know what to tell customers or Comcast internally does not train them well. One of them gave me a cable box and told me it was an internet modem.

  9. Telephone lines were knocked down by thunderstorm on7/5/20. Have been calling agents for 6 consecutive days to have someone come. Have been rescheduled on 4 different occasions. These wires are the responsibility of Comcast. Telephone lines are across my yard. NEED HELP IMMEDIATELY

  10. My mother is 89 years old, lives in Sr. Housing and in the time of Covid, her cable and TV is all she has. She has a Signature triple play package with Showtime and Epix. which she pays $234.64 per month. I called customer service on Friday to add all the movie channels per her request. I was told she could have that package, HBO. Showtime Cinemax, Start and Epix , for $250 per month. She could also have DVR and increased modem speed , I explained that she does not have a computer and does not use the DVR so those features have no value to us. I was told for that package they were included regardless. I went to her house today to ask how she like the additional movie channel and she said she did not have them . I was able to verify that she did not. I spent to hours on the phone with customer service , then spoke with a Supervisor named Joe, who told me no such packaged exist. I asked her for old package back and was told it was not available. So now my 89 year old mother is forced to pay $250 per month for services she cannot use and channels she lost and if she wants all the movie channels she will need to pay another $20 per months. This is bait and switch, taking advantage of the elderly and deceptive practices. I asked Joe for his last name to have reference to my call but he said he was not able to provide it. I asked for the recording of my call last Saturday to be reviewed . This is the worst service and elderly abuse of a cable company that I have ever seen. I have Charter , 5 TV, phone full cable with HBO and Show time and pay $180m per month. I have asked twice for a Sr. Citizen discount for her and never received the information .
    Is this how you treat a 10 year elderly customer??? Yes because you are a Billionaire who does not care about individual customers . I will be contacting the FCC. If this issue is not resolved to my mother’s request. I will provide her name and account number when you reply to me

    1. Well as expected, Tom never called me back and NO ONE replied to my email. Is this the level of services you provide?

  11. I have been on hold for 1:13: 15 bounced around from one agent to another to simply resolve my continuous concerns with my outages. I have Internet, cable, and security it all depends on my internet. the following are a list of agents that I have spoken to at Comcast who have bounced me around not wanting to truly resolve the issue. Not sure what being connect with a supervisor, team lead, manager is so difficult.
    -Punam: universal Agent
    -Colisa: universal Agent
    – Winston: “collection Supervisor
    – Renae: billing specialist

    Finally, I was advised by Renae- billing specialist that she will have a Supervisor to call me back 24-48 hours!

    For the cost of services that Comcast/Xfinity charges the least a 10 year customer can receive is an “ok” customer service. To be dealt with in this manner for simply requesting to speak to a supervisor is a joke.

    I expect my issues to be resolved otherwise, I will be more than happy after 10+ years to take my money somewhere else. We are in 2020…. your agents need to learn about customer service, SLA, call queue etiquette and warm transfers.

  12. I am having telephone problems. My phone rings one time and when you answer it you get only the dial tone. This has been going on for over a week. I have left three call back number but some reason Comcast is not returning my calls. When I call the 800 number I get the computer which checks my system and then tell me it needs to reset the modem because of issues. What do I have do to get problem fix??? I did a online chat yesterday with not luck fixing my problem and was told Comcast would call me within 24 hrs. Well that time has passed and no call back.

  13. Comcast has the worst smart agent if you ever need to talk to a live agent. The system is designed to block you from talking to an agent and is the most frustrating experience one could ever had. Being somewhat of a technology company who provides internet service, I would be embarrased. The customer support experience is nothing short of horrific.

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